Search Vacation Homes in Pittwater

"This is not our first time staying with W Sydney, but compared to our previous experiences, this visit has been very underwhelming. We explicitly noted in our booking that we would be traveling with our daughter. Upon arrival, however, we were informed that while our package includes breakfast for two adults, we will be charged an additional $35 for our child’s breakfast. The explanation provided—that complimentary breakfast for children is only available for bookings made via their official website—is very frustrating, especially as our family details were disclosed at the time of booking without any prior notification of this restriction. Furthermore, we are disappointed with the standard of cleanliness in our room. The area around the bedside corner is dirty. The toilet roll holder is visibly covered in a thick layer of dust; it has clearly not been wiped down. Most concerningly, when we attempted to use the bathtub, we saw debris and dirt floating in the water. We last stayed at this hotel over a year ago. Despite upgrading the room this time, it was smaller, though it did face Darling Harbour. The facilities feel more worn now, and nothing seems as new as before. We chose to return to this hotel for a comfortable family experience, but these hygiene issues and the rigid breakfast policy have made our stay less than satisfactory. I also submitted a complaint to them on the day we left the hotel, but it’s been five days and I haven’t received any response yet."

"All staff were extremely courteous and helpful. Fantastic views over Sydney Harbour and the Quay. A wonderful Hotel in all aspects. Thank you"

"I loved this property. The staff were all very engaging and always willing to help or provide useful insights. The property is very close to all the action and a short walk to The Rocks."

"The breakfast and host were amazing. Location was perfect. The hotel staff were not accommodating. Forgot to clean my room. Fitness centre was missing towels and the cleaners in the bottle were empty. "

"Convenient, clean, friendly staff"

"Very quiet and dark when you needed it."

"Central location, comfortable and clean rooms and great staff."

"We had a great time. The staff were friendly and helpful, which made a real difference. The food was very good. Would happily stay again!"

"Nice hotel in a good location but the service hours in the restaurants and bars were not what you expect. Limited hours, services and choices."