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Phu House

3.0 star property
Travelers can sample Phu Quoc's local cuisine at the nearby night market before returning to enjoy drinks at the bar or arcade games in this welcoming retreat.

Choose dates to view prices

Phu House offers a perfect balance of exploration and relaxation just steps from Phu Quoc Night Market. Guests can enjoy a drink at the bar, challenge friends in the arcade, savor local dishes at the restaurant, and stay connected with in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during February, March, April, May, and June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 60000 to 120000 per person
  • Rollaway bed fee: VND 1.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Phu House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Phu House?

Check-in begins at 2:00 PM.

What time is check-out at Phu House?

Check-out is at noon.

Does Phu House provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phu House located?

Situated near the beach, this hotel is within 1 mi (2 km) of Coi Nguon Museum and Phu Quoc Beach. Long Beach Center and Suoi Tranh & Suoi Da Ban are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Baffled by the glowing reviews. We couldn't wait to leave. Photos show a sparkling clean place; our expensive "deluxe" room was shabby. Linens clean, but I've never slept on a worse mattress -- miserable, rock hard, ancient; I slept on the floor the last night. Bathroom: dingy and mildewed, and the walls of the whole place were covered in marks. Dust on high surfaces. Bathroom window was disgusting, and no screen. A super strong citronella candle was burning, which made me nauseous. The shampoo and soap dispensers in the shower were gross. Shower fluctuates wildly from scalding hot to freezing. Dirty kettle. Window looked out on the hallway. We could hear every sound outside the room, including the kitchen and laundry (all night), screaming baby, drunk people yelling. One of the outlets was broken. The safe and refrigerator didn't work, and when I asked for a discount because of that, they refused. They switched the fridge and it still didn't get cool (not even cold enough to safely put leftovers in or cool a beer), and they told us this is normal. My friend asked for the advertised beach towels, the guy told her to use the room towels, and after arguing, was super rude about finally giving her one shabby towel. Veggie sandwich I ordered at the bar came on stale bread. Staff other than one manager very rude. Of hundreds of hostels and hotels, and this was one of the worst experiences. I don't think I've ever implied reviews were fake before, but I can't help but wonder.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The dorm room is huge with air conditioning. This is the plus. It has no pool, no water kettle, coffee upstairs is expensive and small. Next door is cheaper coffee, cheaper food and no loud music.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week long holidai

Very nice hostel, extremely clean, lots of activities, scooter rental, cooking lessons etc...
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Super séjour et personnel très accueillant Je le recommande vivement
Stayed 18 nights in Dec 2018
Verified

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo et merci!!!!

Superbe. L’acceuil est génial. Les gens qui y travaillent sont gentils. Accueillants et serviable. On m’a tout de suite mise à l’aise!! Ça n’a pas de prix! La vue sur rooftop est fantastique.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Rachel Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good facilities

Well run hostel with friendly staff. It was quite empty so there wasn't much atmosphere, but the rooms were very clean and the facilities were great.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness

Mediocre at best

I really wanted to like this place, but it has a long way to go. It tries to be like a boutique hotel, but it truly is a hostel. For starters the standard rooms don't have a toilet in the room, so you might be better off to save the money and book a dorm room. The staff is friendly enough, but their English is very limited a many times when I asked a question or needed assistance with something I just received a "no", there was no effort made or "going the extra mile" to help fix anything. There is supposedly maid service every day, but there was dust over everything, cobwebbs in the corners, and even a couple of cockroaches wandering in. Overall it wasn't a terrible visit, but I think there are much better and equally affordable places elsewhere in the city.
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good hostel

Very clean and good hostel, hard but comfortable beds. Perfect with the storage lockers under the beds in the dorm! Only negative thing I can think of was that the address shown on hotels.com s map was not where the hotel was at all, the location was further south and closer to the beach so it was still good.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing place to stay

I have stayed in this hostel before and every time i have a great time, staff and friendly and the sky bar is perfect for the sunset.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

godt hostel

Det var nyt og derfor i god stand. dog lugter der lidt indeklukket. Jeg syntes der var meget rent og pænt, men vi var der også i lavsæson. Vil nok ikke anbefale det til familier med små børn, da der var meget larm om aftenen (fra skybar). Tror at i højsæson vil der være endu mere larm. wifi var virkelig dårligt i forhold til andre steder på øen. maden i restauranten var virkelig god og billig. generelt syntes jeg det er udemærket til prisen, personalet er meget venligt. vi have et værelse med eget bad og toilet som var i super stand.
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Jen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hostel Was Nice but Staff...

I've travelled throughout Vietnam quite a bit and have always had overly nice receptionists at any place I stay. However, at Q Hao I interacted with 4 different staff members and 3 of them I found rather rude and unfriendly. When I first checked in, the woman working seemed annoyed to have to look up from her phone to check me in. She also gave me zero information about the hostel/area unlike most places do so I had to keep coming back to ask her questions about wifi, where to eat, things to do, etc which seemed to annoy her further. I had an early flight the day I checked out and confirmed the night before that someone would be working at 6am. Well no one showed up until 6:20am. He could see my urgency and even when I told him I needed to leave he moved slowly and seemed bothered by me. I understand we were only 15 mins from the airport but it was completely rude and made me anxious. My stay otherwise was very nice (although the wifi was very slow) but I'd suggest the staff work on interpersonal skills and timeliness.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Chee Thim

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018