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River Palace Hotel & Spa

5.0 star property
Travelers find peaceful respite at this Daun Penh retreat where rejuvenating spa treatments and international cuisine create a tranquil escape from city exploration

Choose dates to view prices

Located in Daun Penh, Riverside offers a quiet sanctuary complete with a coffee shop/cafe and garden. Guests can enjoy body scrubs at Hamam Spa or sample international dishes at Riverview Restaurant while taking breaks from exploring the surrounding area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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  • Pool
  • Hot tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 138 reviews
The price is AED 242
AED 290 total
includes taxes & fees
22 May - 23 May
SUN & MOON, Riverside Hotel
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8.00 for adults and USD 5.00 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 15.00 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is River Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at River Palace Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at River Palace Hotel & Spa?

Check-out is at noon.

Does River Palace Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15.00 per vehicle applies.

Where is River Palace Hotel & Spa located?

Located in Daun Penh, this luxury hotel is within 1 mi (2 km) of French Embassy and Riverside. National Library and Wat Phnom are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

6.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 128 reviews
Rating 8 - Good. 64 out of 128 reviews
Rating 6 - Okay. 23 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

Reviews

Verified

4/10 Poor

moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty place old dirty carpets no service when you arrive rooms very dirty lobby dirty old chairs and sofas old towels dont change bed sheets
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Séverine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court mais bon

Court séjour de transition de 1 nuit. Tout était parfait. Juste le restaurant où le service n’est pas à la hauteur d’un grand hôtel comme celui-ci mais ce n’est qu’un infime détail.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Vanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

kim

Godt og centralt hotel

Dejligt hotel med godt personale
Stayed 6 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Bad room choice

I booked a room but they didn't have it so they gave me another room was too noisy I couldn't sleep near to main road and I told them I really need to switch my room to a different room but they didn't notify the morning g staff and I end up staying waiting for the evening staff to come it was really inconvenient and it made us even more tired not a good experience unfortunately
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Youngsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

스파 이용 안내문이 객실에 없어요.

서비스, 청결도,편안함 거기가 조식까지 다 마음에 들었습니다. 단 스파를 하고 싶어서 이곳을 택했는데 안내문이 엘레베이터에 만 붙어 있다보니 벨보이 안내로 미쳐 발견하지 못하고 저녁 에 야간시장을 갔다가 피곤하여 아침에 하자고 잤는데...밤 2시까지 운영하고 아침은 10시부터 개장을 하다보니 이용도 못하고 나왔네요...객실 안에서도 볼 수 있는 안내문이 필요한 것같아요
Stayed 1 night in Jun 2018
Verified

8/10 Good

GLOBAL INC

Liked: Staff & service, room comfort

조용한 강 조망 괜찮은 호텔_ 출장/여행 모두

1년에 3~4번 정도 프놈펜 출장시 마다 이용합니다. 근처에 쇼핑몰이라든지 편의 시설은 없지만 Tourist Place에서 떨어져 있어 조용하고 강조망이 좋습니다. 가격대비 추천할만하고 왕궁과 River Front는 걸어서 20분 정도 택시로 5분이면 갈수 있습니다. 공항까지는 20분 내외가 걸립니다.
Stayed 2 nights in May 2018
Verified

6/10 Okay

cengis

Disliked: Cleanliness, staff & service, property conditions & facilities
Ve came 22:00 a clock all the light was closed at the hotel outside and inside the reception , ve through the hotel was locked down. I Can not recommend this hotel for people who coming at Cambodja for first and want to fill save.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

メコン川沿いのホテルが集中する地区から北の方に行ったところにあるホテルで、室内も十分広く、快適に過ごせました。付近は飲食店が少なかった様子で、三輪車等を利用することになりますが、ホテルのドアマンが道路の反対側にいた三輪車を呼んでくれました。室内もきれいで、虫もいなかったので、交通手段の手配さえできれば、スリッパや靴ベラ等も置かれていて、問題なく過ごせると思います。
Verified

6/10 Okay

Nawaphol

Liked: Cleanliness
Room is nice and clean ( river side) Breakfast menu and test is very poor For lobby and general area is cloud up . Staff is nice and good take care but around this place is not. Tourist night zone.
Verified

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and enjoyable stay. The hotel staff was very friendly. Language was bit of an issue. The location was also very convenient.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities

Other options maybe be better

The room isnt bad. The gym and spa is fantastic. But the hotel is so cheap they wont turn on the lights in the stairwell or even the hallway during day or night. the staff is really accommodating but the location is too far from anything.
Stayed 3 nights in Sep 2017
Verified

6/10 Okay

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Need to update.

Room Decoration need to update and Can not sleep at midnight too noisy.
Stayed 1 night in Jan 2018
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5star price for 3star hotel

The gym is a let down and the spa area should open at 7am but they wanted to open it at 10.30am so I had to argue that point which eventuality was accepted. Internet in room is poor. Tv stations do not always work. To shower hot you need to turn taps on it the sink and bath for 5minutes before the shower water is heated. Terrible waste of water. The staff were very nice but lack of European languages including English was hard work. But it was ok
Stayed 7 nights in Nov 2017
Verified

6/10 Okay

Borja

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Sucio

Hotel con servicios pertenecientes a su categoría , la habitación con moqueta muy sucia, pelos en las almohadas de otras personas, la bebida de bienvenida es un mini zumo de naranja sin más opciones.
Stayed 1 night in Nov 2017
Verified

8/10 Good

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的に良かったです！ 朝食は今一ぐらいかな？ 料金も安く 日本人の観光ツアーも利用してますね。 お湯もエアコンばっちり、日本のNHKも見れ ます。 一つ駄目だったのは、シャワーヘッドが固定式だったので不便でした。
Stayed 2 nights in Jul 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
大廳不開燈, 不開冷氣 , 整間飯店暗暗的, 好陰森的感覺 , 感覺不好。大廳不開燈, 不開冷氣 , 整間飯店暗暗的, 好陰森的感覺 , 感覺不好。大廳不開燈, 不開冷氣 , 整間飯店暗暗的, 好陰森的感覺 , 感覺不好。
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice but alittle far from main area

Staff friendly Comfortable stay Massage service needs improving Gym was good Jacuzzi area good Just alittle far from everything, 15 to 20min walk to riverside
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適にビジネス滞在に最適

コストパフォーマンスを考えてビジネス滞在を快適に過ごしたい人にはピッタリ。少々、中心部からは距離がありますが、問題のない範囲。
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel accueillant, personnel aimable et efficace,

Nous avons trouvé facilement Hotel et l'emplacement et le service de parking est bien. Le réceptionniste est très efficace et compétent, car j'ai demandé de changer de chambre avec un lit double car j'ai mal réservé avec 2 lits. Il a pu répondre ma demande rapidement. Par contre, il y a un odeur de cigarette dans la chambre qui a terni un peu la bonne impression de Hotel.
Verified

6/10 Okay

Verified traveler

Inte lätt att göra sig förstådd!

Hotellet låg en bit från citykärnan. Helt ok men det som drar ned är att personalen inte kunde engelska. I Best Westernkedjan tar man för givet att någon/några skall kunna engelska. Kommer inte att återkomma till detta hotell i Phnom Penh.
Verified

10/10 Excellent

마니

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격은 저렴하지만 대만족

가격을 대비해 볼때 아주 많이 만족해요... 직원도 친절하고 식사도 맛있고, 아주 아주 좋았어요..
Verified

10/10 Excellent

qibo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务优质

性价比高，服务满意，我们离开时忘了物品专门派车送还。
Verified

6/10 Okay

Tammy

Liked: Staff & service

Hotel conveniently situated

Smelly room. The quality of food at breakfast was not satisfactory with limited, particularly European, choices. The lightning in the dining room for breakfast was poor.
Verified

10/10 Excellent

kw2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

The staff at this hotel were very attentive. This is not a new hotel but it was clean and everything was in working order.