Pousada Monte Castelo

Property class: 3

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Reviews

8.6 out of 10
Excellent
Pousada Monte Castelo provides amenities like a free breakfast buffet and a business center. Stay connected with free in-room WiFi.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Suite

Room

Standard Suite

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Room

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite Imperial com Hidro

Room

Suite Imperial com Hidro

  • 45 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the neighborhood

Historic Center, a neighborhood in Petrópolis, is home to Pousada Monte Castelo. Petropolis Wax Museum and Centro Cultural 14 Bis are local attractions and those in the mood for shopping can visit Shopping Vilarejo Itaipava and Itaipava Market. Free Flight Ramp of Simeria and Centro Cultural Estação Nogueira are also worth visiting. Visit our Petrópolis travel guide
Map
Rua Doutor Sa Earp, 909, Petrópolis, 26625-073

What's nearby

  • A pink and white building with arched windows and a stone entrance.
    Imperial Museum
    4 min drive - 2.2 km
  • A river with a bridge, trees, and buildings in the background.
    Liberty Square
    4 min drive - 2.5 km
  • A cathedral with a tall spire, a river in the foreground, and a forested hill in the background.
    Cathedral of Saint Peter of Alcantara
    5 min drive - 2.5 km
  • Palace of Grão-Pará
    4 min drive - 2.2 km
  • House of Santos Dumont Museum
    5 min drive - 2.5 km

Getting around

  • Vila Inhomirim Station
    32 min drive
  • Rio de Janeiro International Airport (GIG)
    79 min drive

Restaurants

  • Confeitaria Comércio
    18 min walk
  • Três Marias Cafeteria
    2 min drive
  • Restaurante Trem Gostoso
    2 min drive
  • Doces Húngaros
    19 min walk
  • Kadany's
    2 min drive

About this property

Pousada Monte Castelo

  • Hotel located in Historic Center
  • Pousada Monte Castelo provides amenities like a free breakfast buffet and a business center. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Luggage storage, a TV in the lobby, and tour/ticket assistance
    • A billiards/pool table, multilingual staff, and smoke-free premises
  • Room features
  • All guestrooms at Pousada Monte Castelo boast comforts such as free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Free infant beds, fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is Pousada Monte Castelo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pousada Monte Castelo?

Check-in begins at 2 PM.

What time is check-out at Pousada Monte Castelo?

Check-out is at noon.

Where is Pousada Monte Castelo located?

Located in Historic Center, this hotel is within 1 mi (2 km) of Vale do Paraíba and Piabanha River. Palace of Grão-Pará and Liberty Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pousada Monte Castelo Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 41 out of 106 reviews
Rating 8 - Good. 50 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nota 0

As imagens e a descrição não condizem com que nós vimos. Ficamos apenas uma hora no quarto, pois não nos sentimos a vontade com a falta de limpeza e o enxame de mosquito. Aliás, falta de limpeza dentro e fora do quarto.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia incrivel. Acolheu minha familia da melhor maneira possivel. Mesmo com 3 idosos, eles conseguiram transitar pelo hotel com facilidade. Com certeza voltaremos
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adoravel

Muito agradavel ,cafe da manha delicioso,fomos recebidos com muita atencao e carinho !!!
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

O Local é muito bonito, o quanto muito confortável e os atendentes extremamente cordiais. Tudo muito bom.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Boa receptividade, funcionários prestativos, limpo, excelente café da manhã e pertinho do centro.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
A Pousada em si não reflete do lado de fora a beleza que possui do lado de dentro e isso foi relado a uma das responsáveis: Fomos bem recepcionados e nos foi mostrado de cara toda a pousada, quanto ao quarto pensei ser maior mas isso não diminuiu o nosso conforto pois havia uma cama extremamente confortável ao qual nos possibilitou noites agradáveis e extremamente relaxantes , colocando assim o nosso sono em dia .
Foto da fachada da pousada
Foto do apartamento com banheiro
Sala de tv
Área de fazer as refeições
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento em geral foi muito bom, pretendemos voltar em breve.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa! Atendimento perfeito, café ótimo CAMA MARAVILHOSA
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Final de semana perfeito! Dona Glória muito simpática e atenciosa, nos deu suporte em tudo o que precisamos. Pousada aconchegante, café da manhã delicioso. Recomendamos e pretendemos voltar em breve.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great staff! Breakfast was amazing
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção

O grande atrativo é o tamanho dos quartos e do banheiro. Difícil achar igual...Mas o café da manhã já foi bem melhor. Destaco a atenção dada pela Luciane.
Stayed 2 nights in Feb 2021
Verified review

6/10 Okay

Liked: Staff & service

Lugar bom

A estadia foi tranquila, local tranquilo, silencioso. Só achei que poderia haver mais opções no café da manhã, o quarto é bem simples, chuveiro demorava para esquentar e alguns itens do banheiro estavam um pouco folgados, estacionamento um pouco complicado pois não há vaga fixa, se houver muitos carros na estadia fica complicado para comportar.
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bom custo benefício

Quarto amplo e limpo, porém o banheiro estava com vazamento. O atendimento foi excelente e o café da manhã bom com bastante variedades. Voltaria a me hospedar.
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível e super confortável, digo de um castelo, minha esposa gostou e já está vendo quando voltar, o pessoal muito atencioso e educado, o café da manhã com muita variedade, facilmente dou 5 estrelas
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Hotel antigo mas bom atendimento

Hotel antigo, estava bem limpo mas precisa de uma restaurada. Os quartos tem cheiro de mofo. O atendimento foi ótimo.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente e localização ótima!!! Perto de tudo e vista deslumbrante.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização é boa, próximo ao centro. Prédio antigo porém reformado. Quartos enormes.Possui Wi-fi, sinuca e pebolim. Café da manhã muito bom. Funcionários simpáticos e atenciosos. Gostei muito do local.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-benefício

Fui com a família e gostei demais. O ambiente é muito aconchegante, os quartos limpos e confortáveis, gostei da manutenção dos banheiros. O atendimento é ótimo e o café da manhã muito bem servido. Recomendo!
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa pousada e bons serviços

Correu tudo muito bem! Quarto amplo e equipe atenciosa!
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, a única observação é com relação ao sinal de TV e o wi-fi que não pegou muito bem no meu quarto.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Família Feliz.

A acomodação nós surpreendeu, a qualidade do atendimento foi o diferencial, voltaremos com certeza.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada maravilhosa, porém , como fiquei próximo à rua, muito barulho.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia!

Super recomendo o Hotel monte castelo! Tudo muito confortável, quarto amplo, atendimento maravilhoso! Sempre que eu for a Petrópolis optarei por esse hotel.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Relativo: bom custo benefício.

Um quarto para família de 5 pessoas, sendo 2 adultos e 3 crianças. Não foi barato, mas não foi caro. Digamos que o mesmo custo de 2 quartos nos hotéis similares da cidade. Bem... o chuveiro elétrico quando faz frio (e fez!) Nunca é a melhor opção. Entendo que a proposta da pousada já deveria incluir aquecimento da água em outra forma, que não a elétrica. Água da pia congelante... em fim, o aquecimento da água foi o ponto fraco da pousada.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma tremenda decepção e dinheiro jogado fora!

Uma grande decepção! Não vale nem 1/3 do valor que é cobrado por diária. A tal suíte imperial com hidro fica no sótão e acessível apenas por uma longa escadaria que para subir/descer com as malas é puro sofrimento. A hidro queimou com poucos minutos de uso e apresentou forte cheiro de queimado, ficando disponível apenas a banheira cheio de água. O café da manhã é de péssima qualidade e de pouquíssima variedade e tive o desprazer de olhar para dentro de minha xícara de café no final e visualizar diversos pelos. A única coisa de +/- que a pousada tem é o seu site e o fotógrafo que tirou as fotos para o site, pq conseguiu enganar muito bem. A minha recomendação é que não se deixe enganar pelas fotos apresentadas na Internet, pois na real, a pousada mais parece o hotel Transilvânia, com teias de aranha e insetos por todos os lados, inclusive, uma lagartixa dentro do quarto nos recepcionou. Com certeza, jamais voltaremos a este lugar!
Stayed 1 night in Jul 2019