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"Clean room"

"Staff Amenities "

"Convenient location and nicest staff. "

"The staff!!"

"I recently stayed at Crowne Plaza Manila Galleria and had a very positive experience. The hotel itself is very nice and well maintained. The main reason I chose it was the convenient location, and it did not disappoint. Having a shopping mall directly attached to the hotel is a huge advantage. The mall is large enough to be lively and well-stocked, but not so large that it feels overcrowded or chaotic. What truly stood out, however, was the breakfast buffet staff. Their professionalism, friendliness, and genuinely positive attitude completely changed how I experienced the hotel. Every single staff member I interacted with was smiling, helpful, and clearly took pride in their work. It wasn’t just one person — it was all of them. Because of them, this stay felt noticeably different from other hotels I’ve stayed at. When I think of this hotel now, I immediately think of that team and their energy. Many thanks to the breakfast staff for making the stay memorable.❤️ "

"Great"

"We had a peaceful and wonderful stay here. Room was clean and all staff are friendly, respectful and courteous. One stood out. While checking out, I forgot my purse in the room with my passport, ID and money. The staff ( I forgot to ask his name, as everything in a rush) handed me back my purse, untouched. So grateful, for his honesty. When given a chance, I will definitely pick this hotel again."

"Great place and very helpful staff!"

"All staff from security at the door up to executive lounge breakfast room were courteous and friendly. Just need exterminator for baby ants, bugs & small cockroach! Also internet is very slow ! Otherwise had a great stay 👍👏"