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"The hotel was amazing "

"Spent one night at this hotel and forgot to lock my car door for one hour while unloading and noticed all my belongings in my car were gone when I returned. The amount of time it took for the thieves to take my belongings seems calculated and I'm sure I was being watched. This hotel needs to monitor there parking lots more often. Especially since it's a free lot and anyone can park there for any amount of time. I will not be filing a police report since the items that were stolen were only valuable to me. But I am terrified of (and probably won't be)staying at this location again knowing there is No parking security. If anyone stays at this location. LOCK YOUR CARS. AND DOUBLE BOLT YOUR HOTEL ROOM DOOR! "

"Hot tub was broken most of our stay"

" Y"

"The room was clean. The service was excellent. Our room was a little cold. We called guests service and a technician was sent to our room within minutes. We were offered a portable heater and that took care of the problem. "

"Close to Fishermans Wharf and lots of tourist attractions"

"Very run down - reminded me of a nursing home in the hallways. Might be okay in the main building but avoid the garden tower completely. Bathroom shower floor was stained black with dirt. We wore shoes in the shower. Would never stay here again. Bus service was okay but often leaves early so just be aware and always be at stop at least 5 minutes early. "

"Perfect location for traditional touristy activities, staff are lovely and property is clean. Noticed lots of stores have closed down since we were there 2 years ago, also the streets are looking worse for wear - if you can look past that and appreciate where you are, nothing beats this hotel. "

"Wonderful place to stay. "