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"The hotel is nice and staff was friendly. We had a few hiccups during our stay and I think there is major improvements to be made - we asked for a cot for our baby and it was broken and unsafe for our baby to sleep in. We got a new cot the next day which was in good condition but very dusty. We stayed in a room with bunk beds and found out that it was very dusty and dirty behind the bed. Coffee in the room was not replenished every day. We asked for baby items to be left in the room before arrival and had to chase to get those items in the rooms. Overall good stay because the bedroom was comfortable and the location was convenient but need to improve the housekeeping. "

"Rooms were clean and comfortable. Brunch was amazing! Lots of choice."

"Sunny is the reason I’d return if she were still working there. I wouldn’t consider the trip back otherwise. She went above and beyond to accommodate my needs. She even gave me a late check-out because of some issues with the room, like the heater and the remote control on the TV. Also some things that were missing from the room, which she quickly resolved. However, I must say that the location was prime. The hotel was walking distance to everything I needed. But the room definitely needed some updating. There was no refrigerator or phone in the room, which was a bit odd for me. Overall, if you’re traveling alone, it’s a great option. "

"Staff is very attentive and the rooms were cleaned each day. The hotel is centrally located and at least, on the time I was there was quiet and easy to sleep in."

"Clean room the location is nice just the TV does t work and the calefacción on the room wasnt working… "

"As always everything was perfect! My next stay is already booked 😊"

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"The room was clean and modern and the hotel is located near Central Station. The staff were helpful and very friendly. The breakfast was amazing, highly recommend. The canal boat ride booked through the hotel was great and Captain Tony was extremely knowledgeable."

"Clean room staff at reception ok "