Bush Pillow Guest House

4.0 star property
Escape to a tranquil oasis where relaxation meets convenience. Lounge by the pool or explore nearby attractions with tour assistance from multilingual staff.

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Welcome to Bush Pillow Guest House, an upscale retreat near Otjiwarongo Municipal Building. Enjoy a full day of relaxation by the outdoor pool with sun loungers and pool umbrellas, or unwind in the garden surrounded by lush greenery. The property also features a coffee shop/cafe, library, dry cleaning/laundry services and free in-room WiFi for your convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Similar properties

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NAD 125 for adults and NAD 100 for children
  • Airport shuttle fee: NAD 1200 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Bush Pillow Guest House have a pool?

Yes, this property has an outdoor pool.

Is Bush Pillow Guest House pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at Bush Pillow Guest House?

Check-in start time: noon; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Bush Pillow Guest House?

Check-out is at 10 AM.

Does Bush Pillow Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NAD 1200 per vehicle applies.

Where is Bush Pillow Guest House located?

Located in the heart of Otjiwarongo, this guesthouse is 0.7 mi (1.1 km) from Otjiwarongo Municipal Building and within 3 mi (5 km) of Otjiwarongo Sports Arena and Locomotive No 41.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 63 reviews
Rating 8 - Good. 30 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは親切。ウィントフークから3〜4時間。朝食はプラス100ランドで追加可能。美味しい。周りは静か。そして安い。綺麗。言う事無しの宿だと思う。オススメします。
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne étape sur la route de Etosha. Accueil agréable
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Had everything we needed for a quick stopover. Comfortable, spacious, safe and friendly. Cheers
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy place with a personal touch to each room and interesting artwork on the wall
Stayed 1 night in Dec 2018
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The long chairs by the pool under shades were great to chill. It's very well located by walking distance to the best restaurants the town has to offer.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Gebuchtes Zimmer nicht verfügbar

Trotz vorab bezahlter Buchung war das gebuchte Zimmer nicht verfügbar, vielmehr wir waren gar nicht auf dem Schirm der Lodge. Die jungen Damen waren überaus unfreundlich und nicht bereit auch nur auf einen Wunsch einzugehen. Empfehlungen konnten sie ebenfalls keine aussprechen. Das Frühstück lies absolut zu wünschen übrig.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Oasis

Loved it, will be back! It has everything I need, and perfect location.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Gut

Abendbuffet wunderbar
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Bernd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything something down and worn out. Many things should be renovated here. Reception hectic and not professional. Environment quite unsafe and not nice.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay at this place for 1 night. Nice garden, pool area. Good breakfast.
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay B&B

It was a great stay, very friendly people who go out of their way to make it comfortable and pleasant. The rooms are beautiful and very clean. The only negative is that there are people in the area who plays load music late at night which is disturbing
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stopover
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Unterkunft

Eine sehr schöne Unterkunft. Tolles Zimmer und ein netter kleiner Pool.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Preis-Leistungs-Verhältnis

Tolle Unterkunft in Otjiwarongo. Einfach super!!!!
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Unterkunft mit tollen Ausflugszielen

Sehr nette Pension mit tollen Gastgebern, super Frühstück und hohem Komfort.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heel vriendelijk personeel, behulpzaam. in centrum van otjiwarongo. grote supermarkt (spar) met alle nodige middelen aanwezig op loopafstand.
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfaite halte a Otjiwarango

Accueil impeccable pour notre famille de 4 en route et au retour de Etosha. Neville est un hote charmant, chambres impeccables, tb rapport qualité/prix
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

1 night and no more !

only for 1 night...and no more ! general skills, and even welcome were very disappointing... we were upset !
Verified

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Unterkunft

Individuelle gestaltete und familiär geführte Pension. Wenn man durch das Tor fährt fühlt man sich direkt wohl. Der Inhaber ist sehr zuvorkommend.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrive at 11:30 pmafter 3 hrs drive from airport nobody open the door. The hotel was close I have to go together another room in other hotel near by
Verified

10/10 Excellent

Jeaneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed

It was a quick check in..friendly people and helpful..the room was very spacious and relaxing
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service, hotel didn't honour booking

The hotel didn't honour the booking. We called ahead before booking on the site to ensure that the room would be available, but when we arrived 1 hour later they had given the room to another guest. We were understandably a little annoyed, but the owner was super rude over the phone. When I tried to explain that we had made a non-refundable booking on hotels.com, and that we called beforehand and were told the room was available, he told me to "be quiet, I'm trying to be nice about this." When I later requested a refund through hotels.com, the owner told hotels.com that they had already refunded us by paying for another room in another hotel, which was not true. They had offered to do that, but only if we could wait around for hours for them to arrive from somewhere else in Namibia. So we found another hotel on our own and contacted hotels.com for a refund. When I called to ask the owner to clarify the situation with hotels.com, I was interrupted and hung up on. Then he forced me to listen to a lengthy explanation about how his booking system works. Very very poor customer service. It's a shame because we would have liked to have had a good experience, the hotel facilities seemed nice.
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr nettes Gästehaus mit guter Ausstattung.

Ein nettes Gästehaus in einer Kleinstadt gelegen, die alle Versorgungsmöglichkeiten bietet. Aufgrund seiner Lage eignet es sich vor allem zur Übernachtung auf dem Weg von Windhuk zum Etosha Nationalpark. Aber auch zum Ausflug in den nahe gelegenen Warerberg-Nationalpark.gute Ausstattung und sichere Parkmöglichkeit.Hervorzuheben sind Freundlichkeit und Hilfsbereitschaft der Besitzer. Auch ein guter Service und gute Küche wird geboten.
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rauhallinen helmi aitojen takana

Vietimme täällä yön matkalla Etoshaan, jonne sai aamulla lähteä huippukätevästi hotellin sijainnin ansiosta. Paikka oli moderni, hiljainen ja siisti. Huone (#7) hyvän kokoinen, netti toimi hyvin boottauksen jälkeen ja oma kaukosäädin pihan porttiin kätevöitti syömästä tuloa. Uima-allas oli siisti ja mainio ajopäivän loppuviilennys. Oma ravintola oli meidän käynti-iltana kiinni, mutta 700m päässä olevassa hotellissa saatiin yhdet koko reissun kärki-illallisista maun puolesta.