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"Everything was great, we loved it"

"Everyone was so friendly and helpful from the moment we arrived until we checked out. The property was clean and well stocked."

"It was a last second decision and one of the best ones if I had to say so! I accidentally misdated my booking but the staff helped me quickly and got us a room in no time! Over the time here we saw so much we’re coming back soon with our kids! Beautiful area and so many things to do💙"

"Great place"

"There was nothing wrong with the staff, they were polite & helpful, the location was perfect for us as we went to Disney four days out of our trip. I was disappointed in the fact that one night we came back from Disney and outside our room smelled like weed as well as a heavy police presence near our building. The police were looking for someone and I had my son with me. That wasn’t fun explaining to him. Also, my room had an issue with the ac however maintenance came within about 15 mins and fixed it. Like I said, the staff were professional and polite. And also, I found two bugs in my room. I’m not sure what kind but I don’t like bugs. I used to stay here all the time as a child but I don’t think we will be back. "

"My first room was disgustingly dirty with hair all over the washroom, the carpet was filthy and smelled like mold. Then to my surprise I looked up and the whole ceiling had black mold. I went to front desk where they moved me to another room without carpet and gave me a dinner voucher, which I didn’t use. Than the next day I had cockroaches run over me in my new room. Which made me feel even dirtier than the first room. Went to front desk where they didn’t seem to worried, even security just said oh no big deal they just come from the water. I stated it is a big deal they are gross and invasive creatures. I checked out of this hotel that day and shockingly they only refunded me the days I didn’t stay. When they should have refunded my whole stay for inconvenience of moving from room to room to new hotel. I lost some belongings in these moves as well. As being in this hotel was giving me the creeps of what’s next. I don’t recommend this hotel as it’s one thing after another. The outside is well kept and is about the only thing this hotel has going for it. We switched to the Wyndham on idrive and this hotel for roughly same price is 100% better. Also if your looking for shuttles to Disney parks good luck. They accommodate more for universal then the Disney parks and their shuttle is a black old school bus that is broken and shouldn’t be on the road. I hurt my back when we went over a speed bump. Took that once and Lyft the rest."

"Rooms were great, so much to do on property. Loved our stay and the staff were so friendly. "

"Pleasant staff, rooms clean"

"Clean room, pool nice and big. Elevators need some attention (broken buttons, emergency phone constantly going off, somewhat dirty)."