Take advantage of a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Refugio Andino. Treat yourself to a massage or other spa services. The on-site restaurant, JALLPA, offers lunch, dinner, and light fare. Free in-room WiFi and a bar are available to all guests.
View all photos for Family Quadruple Room, City View
Family Quadruple Room, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Private hot tub
Heating
Flat-screen TV
Separate bathtub and shower
Hair dryer
Private bathroom
Champagne service
Minibar
Mountain view
Sleeps 4
2 Large Twin Beds and 1 Queen Bed
Deluxe Suite
Highlights
Private hot tub
Heating
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Private bathroom
Champagne service
Mountain view
20 sq m
1 bedroom
Sleeps 2
1 Queen Bed
About the neighborhood
Ollantaytambo is home to Refugio Andino. Ollantaytambo Archaeological Site and Pinkuylluna Mountain Granaries are local landmarks, and the area's natural beauty can be seen at Historic Sanctuary of Machu Picchu and Cerro Pinculluna. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Urubamba or Nogalpampa Stadium. Visit our Ollantaytambo travel guide
Ollantaytambo, Ollantaytambo, Urubamba, 08676
What's nearby
Ollantaytambo Archaeological Site
4 min walk - 0.3 km
Pinkuylluna Mountain Granaries
8 min walk - 0.8 km
Inca Bridge
12 min walk - 1.0 km
Plaza de Armas
2 min walk - 0.2 km
Quelloraqay Archaeological Site
8 min walk - 0.8 km
Getting around
Ollantaytambo Station
11 min walk
Alejandro Velasco Astete Intl. Airport (CUZ)
107 min drive
Restaurants
Chuncho
1 min walk
Apu Verónica
1 min walk
Latente
2 min walk
Chullpi Restaurant
1 min walk
Sunshine Cafe
1 min walk
About this property
Refugio Andino
Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Refugio Andino. Treat yourself to a massage or other spa services. The on-site restaurant, JALLPA, offers lunch, dinner, and light fare. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Refugio Andino feature comforts such as free WiFi and free bottled water.
More amenities include:
Bathrooms with separate tubs/showers and hair dryers
Free buffet breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Restaurants on site
JALLPA
JALLPA
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
20-inch flat-screen TV with cable channels
Food and drink
Champagne service
Free bottled water
More
Heating
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: USD 10 per day(164 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Refugio Andino Hotel
Refugio Andino Ollantaytambo
Refugio Andino Hotel Ollantaytambo
Frequently asked questions
Is Refugio Andino pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Refugio Andino?
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Refugio Andino?
Check-out is at 10:30 AM.
Where is Refugio Andino located?
Situated in Ollantaytambo, this hotel is within a 10-minute walk of Plaza de Armas, Pinkuylluna Mountain Granaries, and Quelloraqay Archaeological Site. Inca Bridge and Urubamba River are also within 1 mi (2 km). Ollantaytambo Station is 11 minutes by foot.
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Reviews
Refugio Andino Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We loved our stay here. Staff were helpful and friendly. We arrived in the dark and were pleasantly surprised to wake up to a STUNNING view of the archeological site from our window! Even though we arrived late, check in was easy. Would definitely recommend!
Fantastic stay at Refugio Andino! So great that I actually returned to stay a second time for multiple nights.
The staff were incredibly friendly and helpful. Having breakfast included was a bonus and the service each morning was always so friendly and so nice to be greeted with a warm smile. The rooms are big and bright, wifi strong, and hot water in the showers is fantastic. Highly recommend!
The staff at Refugio Andino were wonderful. My husband spilled a dark colored drink all over his tan pants, and they got it out in the laundry which we were able to leave there for 2 days! (Laundry price was very reasonable). They made it easy to leave our larger bags for our trip to Machu Picchu. Breakfast was delicious and had a very large spread, and we had a fantastic dinner at the restaurant one night. From our room it was a little loud at night, but a hotel can't control people outside. We would definitely recommend Refugio Andino!
Emily
Stayed 2 nights in Jul 2025
8/10 Good
Julie
22 April 2025
Liked: Cleanliness, staff & service, amenities
There is major construction in building that is connected to hotel . When we arrived , I thought hotel was gone . Booked at Refugio Andino. The hotel is called Sol Miranda Boutique
Here is a picture . The man working there very nice ( once we found it ! Confusing
Room nice ! Great view
Julie
Stayed 1 night in Apr 2025
4/10 Poor
Kendell
10 April 2025
Liked: Cleanliness
Disliked: Staff & service
The property was in a great area and super easy to get to. The delux room we booked had a gorgeous view of the ruins. It is a nice hotel. We had semi warm water you just had to wait a long time for it to warm up. The breakfast was very limited. It was cheese meats and buns. If there was more then on group in there during breakfast you rab out of items.
We had to ask for towels multiple times. When we forst arroved we didnt have towels then werent given enough for our party. They then cleaned the room the next day and took the towels. We asked for more and were told soon. We asked 4 times and never got towels. Staff were nice but it was frustrating that we didnt have towels to shower.
Kendell
Stayed 2 nights in Mar 2025
10/10 Excellent
Brianne
29 March 2025
Liked: Cleanliness, staff & service
We reserved 2 rooms for 3 nights. The location of the property is right in the centre of everything! The staff, Ceasar and William were great and were able to adress all our concerns. There are some minor matters that they need to improve.
1. There were no bath/floor Mat in the bathroom.
2. There were no shower cady or even a soap cady in the shower.
3. They only have a pedestal sink, there is no room to put any or the toileries.
4. They need extra towels. We asked for fresh towels and they asked for our old towels and they washed it on that moment. We have to wait for our towels to finish in the wash before we can shower. They return it damp.
Great value and location. We had a few hiccups but mostly circumstancial.
We stayed for two nights. Our first night was terrible due to a cat being stuck inside the hallway and crying for 4 hours. When we finally got to sleep, we were woken up an hour later by the construction right outside our window. Thankfully, the manager let us change rooms a little further away from the noise, but sadly, we didn't have the energy to do much the rest of the day.
Breakfast was a short window (2 hours) and had limited options, but the food was good (fresh bread, eggs, ham & cheese, cereal, coffee, and tea). This was the only hotel that didnt offer complimentary water bottles. The shower was the best hot water and pressure of our trip but the water didn't drain and futhermore, it spilled onto the bathroom floor. This happened in both our rooms. The rooms themselves were clean, but very dated. First room was deluxe and spacious, second room was standard and surprisingly, much smaller. While it also had a queen and twin size bed to sleep 3, it was hard to imagine fitting 3 adults. Also, they had the window open for the second room while cleaning, by the time we moved in, it had several flies and mosquitoes, so we spent the first hour or so, trying to get them all.
The location was great, walking distance from everything, including the train station, ruins, restaurants, and main square. They kept our bags while we checked out for the day and were very accommodating all-around.
We reserved a room but when we arrived. They did not have a room for us. After 30min we got the manager and he walked us to another of his hotels. Not as nice and electricity went off at 4a. We left at 530a.
Hotel é bem localizado, quarto amplo, cama confortável, ducha quente. Quartos virados pra rua tem barulho da rua movimentada. Fica junto de um restaurante de esquina e se chama: SOL MIRANDA, sim, o nome é diferente do que está anunciado aqui, ATENÇÃO!
Hotellet har skiftet navn og nok også ejer?
Ingen rengøring, måtte bede om toiletpapir, hverken radiator eller el kedel virkede. Ikke meget positivt at sige, virkede som det engang var godt, men er forfaldet.
Morgenmad, som de gav mig med, da jeg skulle afsted før morgenmad buffet var åben, bestod af 1 banan og 2 små mandariner! Samt en uspiselig müslibar af en art… ingen kaffe, vand, brød eller noget!
Kan ikke på nogen måde anbefale det…
Tine
Stayed 2 nights in Jul 2025
4/10 Poor
Fernanda
8 July 2025
Tive uma experiência desagradável
Não tive uma boa experiência pois, ao chegar ao hotel, minha suíte, que já estava paga, não estava disponível, por isso, um funcionário me levou a outra suíte, porém muito inferior à contratada. Como não aceitei, ele me sugeriu ficar hospedada em outro hotel e, no dia seguinte retornaria ao Refúgio Andino. Perdi tempo de viagem e paciência.
Très bon rapport qualité-prix. Douche chaude, grande chambre et très bon déjeuner. Personnel accueillant, je recommande ! La ville est tellement belle et tout est proche!
très très bien! accueil formidable à tout point de vue je recommande cet hôtel face aux ruines tout se fait à pied !très bon restaurant aussi! choisi par hasard on a fait le bon choix ! merci encore