Hotel Crown Hills Okaya sits in the city center, offering a comfortable place to recharge. Guests appreciate the practical laundry facilities and on-site restaurant. Rooms come with free WiFi for easy planning, and the vending machine provides quick snacks between adventures.
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 1:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 600 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Frequently asked questions
Is Hotel Crown Hills Okaya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Crown Hills Okaya?
Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Crown Hills Okaya?
Check-out is at 11 AM.
Where is Hotel Crown Hills Okaya located?
Located in the heart of Okaya, this hotel is within 1 mi (2 km) of Irufu Doga Museum and Lake Suwa. Hayashi Family Residence and Kamaguchi Water Gate are also within 1 mi (2 km). Okaya Station is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is dated and has a pretty uncomfortable bed and bedding.... But the location is great and the service was wonderful! I would stay again for the good price!