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"We had a lovely stay. The rooms were very clean and the staff were all so nice. Would love to come back again!"

"Room became very warm while sleeping. Other than that excellent. "

"Great hotel & wonderful staff"

"Loved our stay!!"

"This may be my favorite hotel of all time. I will continue to come back to this hotel for future visits. It is simply gorgeous and has wonderful amenities."

"Breakfast was excellent (and recommended by a 17 year old boy). Room was very comfortable and the amenities including the sauna were spotless. Staff we met were very helpful and courteous. Would highly recommend. "

"We loved our huge balcony and delicious breakfast."

"Lovely reception area. Great breakfast. Helpful staff and a lovely spa area "

"We stayed to celebrate a 50th birthday and were truly disappointed with the staff. The hotel was beautiful but the experience was ruined by the rudeness, aggression, condescension and lack of care by most staff we encountered excluding David the GM, who was lovely & apologetic (he came out of his office after his staff raised their voice at me). We received the pre-arrival email asking us for any preferences we had, but it was completely disregarded. It took us 3 frustrating attempts to get the 1 simple thing we requested - which could have been done before or upon arrival. I travel a lot & don’t write a negative reviews, but I’ve never been spoken to so rudely by hotel staff, let alone a 5 star hotel. We were dismissed without explanation multiple times and then expected to literally pay cash for the staff’s mistakes. Not good when guests are nicer to the staff than they were in return. Five different staff told us the hotel was booked out, passing their stress onto their guests, even though all of our interactions were at quiet off peak times. Such a surprisingly negative experience at a hotel that should have been an easy positive. "