Search B&B in Ocean Springs

"Horrible service around the whole hotel. Food and drinks in restaurants and service in general is pretty bad. People work angry, no smile and serves you as they are doing a favor. This hotel do not look as part of others high end Hard Rock Hotels around the world. "

"Roaches was crawling all in the room floor looked and felt like it had not been cleaned in days. Housekeeping was smoking in the rooms while cleaning them. Over all very nasty. "

"The Palace had very clean rooms, staff was friendly. The Casino was clean and wiped down at all times. The only thing I would rate low, would be the buffet, steamed shrimp were very mushy and food was very bland. The buffet staff was very friendly though. Will book again. "

"Room could have been cleaned better. The restroom had ants and mold. Also, the sellof marijuana was all down the hallways day or night. "

"The general service and hospitality was off for us this stay. Understaffed? No housekeeping service, not even a room refresh. Long wait for luggage and car valet. "

"It would’ve been better the bed had a big dip in it n they said that there wasn’t anything that they could do and the bathroom had broken shelves "

"Bathroom door wouldn’t shut it hit the commode .. front door locked but wouldn’t close all the way u could see lots of light thru it! Train blows at 745 am sounds like it’s coming thru the building. Shower and bathroom floor was super slippery had to put towel in shower to keep from skidding down. . Very sketchy folks to be in ocean springs .. "

"The house was clean, well stocked, nice size backyard. My kids loved playing all the games there. Only downside was the train. The train runs multiple times a night and we all woke up (besides my husband) every time the train ran. "

"Pre registration is pointless. Had to re register on arrival. Staff member on a personal call during arrival - not unfriendly but clearly didn’t want to be bothered. Room keys didn’t work at first - had to go back down so she could rekey. Door stuck, deadbolt wouldn’t lock. Paint peeling off walls and hand towel was damp upon arrival… no idea WHY. Paid $120 for what should have been $75 max."