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"Review for IntercityHotel Frankfurt Hauptbahnhof Süd The bathroom was unacceptable upon arrival — there was excrement in the toilet, human hair on the seat, in the shower, and in the sink, and the bathroom floor was covered in urine splatter. While the bed appeared made, once we opened it we found dirt smudges on the sheets. We immediately reported this and requested a new room. We were told to wait for a manager, but no one ever followed up. During our five-night stay, we requested cleaning twice and no one came. We were in Frankfurt for work and did not have the flexibility to relocate, so we ended up purchasing cleaning supplies and cleaning the room ourselves. We also contacted Expedia for assistance, but were told a move was against policy and were offered only a $50 credit toward future travel. Overall, this was a very disappointing and unacceptable experience. Avoid this property unless absolutely necessary. "

"Probably best for business-people. Not a go-to for a romantic weekend or unique experience. Totally clean, so I'd say, no news is good news? "

"Yesnto all"

"Good location fun vibe!!!"

"Breakfast was great, room was clean and staff was super kind. However, I wish it was closer to the train station (20 min walk to the nearest train stop)"

"Wonderful "

"Wonderful staff, beautiful and well maintained hotel. Truly amazing breakfast, so much choice. "

"Laundry was not great, it took a wash app on the phone and was poor to no service in laundry room. Couldn't start dryers at all. Everything else is top notch, I mean everything. "

"Breakfast was very good. Somehow room service was not available during staying."