"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "
"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "
"We had most wonderful time there. It’s different one of the most special experiences we had. We had panoramic views of the bay from our room and amazing omakase dinner with unlimited alcohol included. We also loved the beautiful minimal design and amazing hospitality from the stuff. Lastly, don’t miss the dolphin cruise! We had the most closeup encounters with wild dolphins. It was definitely a cherry-on-top experience for the whole trip. "
"We had most wonderful time there. It’s different one of the most special experiences we had. We had panoramic views of the bay from our room and amazing omakase dinner with unlimited alcohol included. We also loved the beautiful minimal design and amazing hospitality from the stuff. Lastly, don’t miss the dolphin cruise! We had the most closeup encounters with wild dolphins. It was definitely a cherry-on-top experience for the whole trip. "
"I loved our stay here! The staff are very helpful and there’s a big supermarket at the back of the property, a park, hot springs and skate park with restaurants."
"I loved our stay here! The staff are very helpful and there’s a big supermarket at the back of the property, a park, hot springs and skate park with restaurants."
"Great slice of cabin in the woods humble abode. Clean and warm. You will need a car with AWD and snow tires if visiting in the winter. Beware though, there are monkeys in the woods and they come out in the warm late afternoon. While they're incredible to see, they're smart so keep your food close, snap some pictures and steer clear of them. "
"Great slice of cabin in the woods humble abode. Clean and warm. You will need a car with AWD and snow tires if visiting in the winter. Beware though, there are monkeys in the woods and they come out in the warm late afternoon. While they're incredible to see, they're smart so keep your food close, snap some pictures and steer clear of them. "
"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."
"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach."
"The stay is modest and older but that’s totally fine! The host is so kind and helpful and the beds and bathrooms were clean! It’s def a place you can meet other travelers and is SO close to the train station!"
"It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate.
Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door.
Buffet breakfast has a good selection, dinner is also good.
Can get extremely crowded during peak times.
Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day.
Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus.
Overall we enjoyed or stay "
"Very clean, modern hotel with excellent service from the staff. The hotel shuttle to the ski areas in Hakuba was very convenient. The hotel shuttle even picked us up when we were shopping in town and could not catch an Uber or Taxi. The service was exceptional."
"Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders.
Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access.
Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out.
The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages.
Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides.
Bathroom was small but serviceable, room size was otherwise good.
I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow."
"Large rooms. Excellent onsen and outdoor pool and sauna. Direct access to the ski area. Ski in and out. Free shuttle to Minami-Otari train station. Very reasonable lift ticket prices that allowed you to ski Norikusa and Cortina. Staff very helpful as well. All around great place to stay. "