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"Was amazing stay"

"The parking area is a bit sketchy."

"I had high hopes for this hotel for its exceptional 9.4 star rating but unfortunately, the cons far outweigh the pros. Pros: Safe location (within shopping plaza); very spacious rooms with separate living/couch area; very comfortable beds with plush clean sheets; breakfast was good but I did wish the food was warmer -- for some reason the temp was pretty low. Cons: Both bedside lightings did not work; the telephone was dead (bye bye room service); BOTH outlets on the bedside table did not work (I had to charge my phone by the coffeemaker which isn't such a big inconvenience except that I work from my phone, but I do realize this is a personal problem); there are no full-length mirrors (just the bathroom mirror); and lastly, the cherry on top -- the internet randomly shut off thus the wi-fi and smart tv didn't work for 2 days of my stay."

"Great place"

"Great breakfast and hotel!"

"friendly staff. clean space. nice birthday reward"

"Rooms are not very up to date and clean"

"Loved the breakfast and the free happy hour. "

"Great hotel near Congress Street, one of the main parts of Austin. The staff was amazing & so friendly, always looking to help. I would definitely recommend the Omni Downtown. We had a great stay!"