Find Hotel with a Concierge in Northeast Ohio, OH

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"It was a great place to stay "

"The hotel was clean, beautiful, historic and conveniently located to all downtown attractions. Ll attractions such as the Rock and Roll Hall of Fame, Progressive Field and Rocket Arena are all within walking distance of the hotel."

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."

"Staff and restaurant"

"I stayed in a corner room on the 21st floor. I was so impressed it was an incredible room. The views were stunning and it was the PERFECT place to stay for a concert at Huntington Stadium. Everyone was so friendly and the food was great. Rooms were extremely clean too!! Highly recommend "

"Room was big, beautiful, and comfortable. Quiet. Staff was kind and informative. Restaurant on premises was good for breakfast. Hotel is conveniently located. Would definitely stay again."