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"They have free dinners at this hotel."

"I would say that it's a clean property and has well maintained rooms. Walking distance for a Colts game, AAA Indians game, or a couple of museums. Starbucks, new steak house, and High Velocity restaurants inside. Sky walk allows you to connect to the Indiana Convention Center as well. Rooms are comfortable. Staff was helpful. Parking is underground. Bonvoy is something that I am not familiar with as a customer. I wanted to pay for the Executive Lounge for breakfast after the Indy Mini half marathon but it was not on my stay. Someone forgot to add it. For me, it was great to be able to run my race and have a comfortable hotel afterwards."

"Arrived around 6pm. Check in was very uninformative. Basically handed me the key and said have a nice day. No explanation of where anything was. The breakfast was mediocre at best. Not a lot of options. The beds were comfortable. Our floor was quiet and peaceful. I stayed on a weekend when prices were inflated and paid over $250 for one night and the value just did not deliver. I wouldn’t stay here again."

"Always a treat to stay at Bottleworks. Clean rooms with high-quality finishes and construction. We always choose to stay here when in Indy. "

"The staff here is very polite the rooms are clean over all nice place to stay"

"Valet was awful, noisy noisy room above us banged all night from midnight to the early morning hours, definitely not worth the money spent."

"Prefect place to be ! We love staying so close to Butler"

" We booked and fully paid for our hotel stay for May 8–10, traveling all the way from California to Indianapolis for our children’s graduation — an important and emotional family event. Due to unavoidable travel delays, we arrived at the hotel around 4:00 AM only to be told that our reserved and prepaid rooms had been given away to other guests. Imagine arriving in a different state in the middle of the night, exhausted after travel, with family members and no place to stay despite having confirmed reservations. It was devastating. The front desk staff that night were apologetic and told us a manager would contact us. No one did until the following Monday, when a voicemail was finally left asking me to call back and speak with either the manager or another manager named Kevin. When I returned the call and spoke with Kevin, the experience became even worse than the original booking failure. Rather than showing empathy or professionalism, he spoke in an aggressive and condescending manner. He repeatedly interrupted me, spoke to me as if I were being disciplined, and stated that I could “only talk when asked.” He then claimed that the hotel’s system “resets at 2 AM” and implied that if I had not called ahead, losing our rooms was somehow not the hotel’s responsibility. As I calmly tried to explain the situation and the impact this had on our family trip, Kevin cut me off and threatened to hang up if I continued speaking. I never raised my voice, used profanity, or behaved di"

"Breakfast menu was fresh"