Surrounded by cultural landmarks, this luxurious hotel features elegant architecture and lush gardens. Unwind in the serene spa, savor Asian cuisine at three restaurants, or relax by the indoor pool with sun loungers.
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
Airport shuttle fee: CNY 380 per vehicle (one-way)
Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Shangri-La Ningbo have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Shangri-La Ningbo?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Ningbo on 21 May 2026 start from AED 377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Ningbo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at Shangri-La Ningbo?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Shangri-La Ningbo?
Check-out is at noon.
Does Shangri-La Ningbo provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 380 per vehicle applies.
Where is Shangri-La Ningbo located?
This family-friendly Ningbo hotel is located on the riverwalk, within 2 mi (3 km) of Ningbo Gu Storey, Tianyige Pavilion, and Nantang Old Street. Jiangxia Bridge East Station is 9 minutes by foot and Zhoumeng North Road Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 178 out of 295 reviews
10 - Excellent
178
Rating 8 - Good. 81 out of 295 reviews
8 - Good
81
Rating 6 - Okay. 18 out of 295 reviews
6 - Okay
18
Rating 4 - Poor. 11 out of 295 reviews
4 - Poor
11
Rating 2 - Terrible. 7 out of 295 reviews
2 - Terrible
7
Reviews
Verified
8/10 Good
KHOA
7 November 2025
Liked: Cleanliness, staff & service
The staff services was pretty decent, but the hotel itself is quite outdated. The location itself is good near some shopping centers and restaurants.
We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.
The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.
Heng
Stayed 2 nights in May 2024
Verified
8/10 Good
anil
19 April 2024
Liked: Amenities
It’s fine been at better sister hotels
Cleaner keeps forgetting stuff for the bathroom either towels or amenities
Good room
Good enough breakfast but always a rush to get food literally
I’ve stayed here twice now. Amazing location for downtown ningbo. I was upgraded to a high floor river view corner room which was very nice. Swimming pool, gym, sauna, steam room and jacuzzi are all great. The staff are very good - nothing too much trouble. Easy check in and out. They even let my extended family come and join us in the pool at no extra costs. The breakfasts are so good. Noodle bar and lots of international options. I’ve marked down on sustainability as there is still far too much single use plastic throughout the hotel. So unnecessary but the same all over China
I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.
Shangri-La is one of my favorite hotel chain in China.
This one is just not the one I imagined.
Very aged restaurant. Need FULL renovation very soon.
The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.
Breakfast buffet was very good. Wide choice of local and western food.
Room was slighly dated, but still very clean and comfortable.
Close proximity to mall which also offered a wide variety of dining choices.