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Virgin Hotels New York City

5.0 star property
An urban sanctuary near Madison Square Garden where travelers discover delicious dining, rejuvenating spa treatments, and spectacular New York City panoramas

Choose dates to view prices

Virgin Hotels New York City in Manhattan offers a lively retreat with two restaurants, a seasonal outdoor pool, and a 24-hour fitness center. The Exhale Spa provides deep-tissue massage and aromatherapy for travelers seeking refreshment after exploring the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 1,084
AED 1,404 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

City view

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Shower, rainfall showerhead, designer toiletries, hair dryer

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, City View (Sky Chamber City View)

Minibar, in-room safe, desk, laptop workspace

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Multiple Beds (Richard's Flat King Suite)

  • City view
  • 260 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

City view

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Penthouse, Multiple Beds (Penthouse King Suite)

  • City view
  • 156 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Chamber King)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(204 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Manhattan, Virgin Hotels New York City is in a walkable area in New York with great shopping. Times Square and Rockefeller Center are notable landmarks, and some of the area's activities can be experienced at Manhattan Cruise Terminal and Cape Liberty Cruise Port. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Guests love the hotel's central location. Visit our New York travel guide
Map
1227 Broadway, New York, NY, 10001

What's nearby

  • 5th Avenue
    5th Avenue
    3 min walk - 0.3 km
  • Close up view of the Empire State Building and the New York city skyline on a beautiful blue sky day
    Empire State Building
    5 min walk - 0.5 km
  • TADA! Youth Theater
    2 min walk - 0.2 km
  • The Jazz Gallery
    2 min walk - 0.2 km
  • Museum of Sex
    3 min walk - 0.3 km

Getting around

  • 28 St. Station (Broadway)
    2 min walk
  • New York W 32nd St. Station
    3 min walk
  • LaGuardia Airport (LGA)
    33 min drive

Restaurants

  • Milk Bar NYC Flagship
    1 min walk
  • Ambassadors Clubhouse
    1 min walk
  • Gregorys Coffee
    2 min walk
  • Electric Shuffle NYC
    1 min walk
  • Skirt Steak
    2 min walk

About this property

Virgin Hotels New York City

  • Luxury hotel near Empire State Building
  • Located close to Madison Square Garden and Times Square, Virgin Hotels New York City provides a coffee shop/cafe, dry cleaning/laundry services, and 3 bars. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • Massage treatment rooms, coworking spaces, and a front-desk safe
    • 8 meeting rooms, smoke-free premises, and concierge services
    • Guest reviews give top marks for the dining options, pool, and central location
  • Room features
  • All 463 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
  • Extra amenities include:
    • Rainfall showers, designer toiletries, and hair dryers
    • 55-inch Smart TVs with Netflix, Hulu, and streaming services
    • Wardrobes/closets, separate sitting areas, and premium channels

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AED 1,568 total
includes taxes & fees
12 Jul - 13 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elcielo
  • Everdene
  • The Riff Raff Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 18 to September 27
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Virgin Hotels New York City?

As of 22 June 2026, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 1 July 2026 start from AED 1,084, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Check-out is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Virgin Hotels New York City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2279 out of 3383 reviews
Rating 8 - Good. 531 out of 3383 reviews
Rating 6 - Okay. 282 out of 3383 reviews
Rating 4 - Poor. 157 out of 3383 reviews
Rating 2 - Terrible. 134 out of 3383 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an excellent location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, great location, amazing ESB view, good food
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Outside of the water not always being hot fantastic
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is clean, food is fabulous and views of Empire State Building are over the top
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel ! Love the red fridge in my room and also the bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corbin T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the city is incredible! Clean room, good breakfast, i recommend this hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great breakfast and staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ramanjaneya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, well maintained.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the Best Location in town. Walkable to popular attractions. Amazing view of the Empire State Building. We’ve stayed at many places in New York. Mid and high range, multiple neighborhoods, but Virgin is my Fav!!!!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay. Check-in was quick and easy, the room was clean and comfortable, and the location was very convenient. The rooftop bar was fun, the DJ created a great atmosphere. Aside from a disappointing experience with the valet parking service, everything else exceeded our expectations and we thoroughly enjoyed our stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a frequent traveler to New York and this has become my favorite in every season. The location, staff, amenities, competitive rates and room size are unbeatable in my opinion. The pool experience during the summer months is unique and spectacular. Highly recommend. Just be sure to save a room for me!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great layout and amazing views. Comfortable beds. Good location.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

james

Disliked: Staff & service
Location great. Lack lustre staff. Rooftop bar average. Room acceptable but very basic. Lift terrible
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Sandra Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing views, highly recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kelly Collins

Amazing service and friendly staff. Such a nice location and the views from our rooms were stunning. I highly recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and very helpful! Rooms are very nice!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nicest staff in NYC
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stay was great, location is ideal and away from the chaos but still in the center of everything. Only thing we were not happy with was the use of the amenities as hotel guests. We had free access to the pool in the morning only, then had to pay after 12pm with a reservation for loungers. This was very disappointing as we already paid quite an amount for the stay itself. The privacy feature in our room was not functional, we advised housekeeping upon checking in but it was never fixed.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent room in terms of size and furnishings. Clean and functional bathroom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dajah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Clean and functional room. Spacious for new york.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay the spa was a treat perfect location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lovely

Liked: Cleanliness, staff & service, amenities
Couldn’t have asked for a better stay. Staff is attentive, check in was super fast. Everything was amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHEILA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel with beautiful views!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Rooms are spacious and well equipped. Staff was all great. Rooftop bar/lounge has an amazing view of the Empire State Building
Stayed 3 nights in Feb 2026