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"The staff was lovely. The walkway to the Delta terminal was the perfect touch, especially at 3am."

"Perfect for overnite stay before an early flight. Great Harborwalk to Tall Ship bar."

"We had a wonderful stay at Hilton Boston Back Bay. The location is excellent—very close to Newbury Street, Fenway Park, and the Prudential Center, which made it easy to explore the city. The customer service was truly top notch. A special thank-you to Kayan, who went above and beyond to make our stay memorable. It was my husband’s birthday, and we were pleasantly surprised with a beautiful room overlooking the river. The room was very clean and the bed was very comfortable, and everything about the stay felt welcoming and relaxing. Overall, it was a great experience, and we would definitely stay here again."

"Great from top to bottom!"

"Room was freezing "

"Clean, convenient and friendly staff"

"Excellent"

"I’m sure it was very nice a some point not to long ago, but has not been upkept. I stayed 2 nights over a period of a week in 2 room. One was cleaner than the other but still much worse than any hotel I’ve stayed at in recent memory. At least the beds were clean and clearly changed, but there was hair stuck to the bathroom walls, stains on doors, walls and mirror, carpet had clear debris so not routinely swept. One room had bare drywall patches from obvious past leak that were never smoothed/sanded and painted. Weird cheap cleaner odor throughout. Gym was dirty, breakfast room was dirty but the food seemed fine enough. Could be a good hotel if they had better or more hygiene and maintenance personnel. "

"Room & hotel was great! Would love to stay here again one day. "