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Hotel Manhattan, BW Signature Collection

3.0 star property
Travelers find the perfect balance between productivity and relaxation with two welcoming bars for socializing and a 24-hour business center for work priorities.

Choose dates to view prices

Hotel Manhattan, BW Signature Collection offers a well-rounded stay near the airport. Guests can use the gym, 24-hour business center, or unwind at two bars. The lobby TV area keeps everyone connected, while free parking and multilingual staff add convenience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 400
AED 452 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette ) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in New Caney, Hotel Manhattan, BW Signature Collection is near the airport and near theme parks. Humble Museum and Cynthia Woods Mitchell Pavilion are cultural highlights, and travelers looking to shop may want to visit Deerbrook Mall and Woodlands Mall. Ready for a night out? Consider Hidden Pines | Lake Houston and The Bridge at Lake Houston Events. Visit our New Caney travel guide
Map
17546 US 59, New Caney, TX, 77357

What's nearby

  • Lake Conroe Texas; Shutterstock ID 1055216219; purchase_order: SP-1269 HA 2018 Batch 1; Order: ; client: ; other:
    Lake Conroe
    41 min drive - 53.3 km
  • Grand Texas
    1 min walk - 0.0 km
  • Big Rivers Waterpark & Adventures
    12 min walk - 1.0 km
  • Speedsportz Racing Park
    1 min drive - 0.4 km
  • Cynthia Woods Mitchell Pavilion
    23 min drive - 45.0 km

Getting around

  • George Bush Intercontinental Airport (IAH)
    28 min drive

Restaurants

  • Puebloritaville
    7 min drive
  • McDonald's
    5 min drive
  • SONIC Drive In
    6 min drive
  • Sonic Drive-In
    4 min drive
  • Express Chinese Food
    5 min drive

About this property

Hotel Manhattan, BW Signature Collection

Hotel near the airport
2 bars, a gym, and a 24-hour business center are just a few of the amenities provided at Hotel Manhattan, BW Signature Collection. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a reception hall
  • A front-desk safe, a TV in the lobby, and an elevator
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, separate sitting areas, and mini fridges

Similar properties

Lobby
Best Western Plus New Caney Inn & Suites
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 623 reviews
The price is AED 294
AED 332 total
includes taxes & fees
16 Mar - 17 Mar
Best Western Plus New Caney Inn & Suites
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.99 for adults and USD 7.50 for children
  • 2 bars/lounges

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 498 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in fee: USD 30 for check-in between midnight and 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.99 for adults and USD 7.50 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 30 for check-in between midnight and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Manhattan BW Signature Collection
Hotel Manhattan, BW Signature Collection Hotel
Hotel Manhattan, BW Signature Collection New Caney
Hotel Manhattan, BW Signature Collection Hotel New Caney
Best Western Premier Executive Residency Grand Texas Hotel

Frequently asked questions

Is Hotel Manhattan, BW Signature Collection pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Manhattan, BW Signature Collection?

As of 9 March 2026, prices found for a 1-night stay for 2 adults at Hotel Manhattan, BW Signature Collection on 16 March 2026 start from AED 400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Manhattan, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from midnight– 2:00 AM for a fee of USD 30.

What time is check-out at Hotel Manhattan, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel Manhattan, BW Signature Collection located?

Situated near the airport, this hotel is 0.3 mi (0.4 km) from Speedsportz Racing Park and 1.3 mi (2.1 km) from Big Rivers Waterpark & Adventures. Lake Houston Wilderness Park and HCA Houston Healthcare Kingwood are also within 12 mi (20 km).

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Reviews

Hotel Manhattan, BW Signature Collection Reviews

7.4

Good

8.2

Cleanliness

7.6

Amenities

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 132 out of 277 reviews
Rating 8 - Good. 37 out of 277 reviews
Rating 6 - Okay. 35 out of 277 reviews
Rating 4 - Poor. 33 out of 277 reviews
Rating 2 - Terrible. 40 out of 277 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, new age showers, comfy bed, slept. Did what I needed it to do.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean and spacious the rooms are!
Stayed 1 night in May 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food in the area
Stayed 1 night in Oct 2023

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect ! Clean and the staff was helpful. The bar outside was awesome and got to view some fireworks. The shower also was very relaxing, it had different settings like rain shower, massage, hand shower and etc. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities
I liked the bar and eating place inside the motel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judy

Check in was great and the room was spacious and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two TVs in my room. This is the life

This place is awesome two tvs in my room it’s modern comfortable and so cool. They have delicious food served a bar and all sorts of cool stuff the staff is just great my soaps are all fancy and smell so Good there lemony
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the hotel was good! They ladies up front are very nice and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, king size room was a great layout, spacious. The menu was great but also has many available restaurants with great moods around the hotel. A great getaway from the city to relax.
Stayed 1 night in Dec 2023

10/10 Excellent

Bionca

Liked: Cleanliness, staff & service, property conditions & facilities
Very luxurious and detailed oriented!
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Comfortable beds
Stayed 1 night in May 2024

10/10 Excellent

Austin Refrigeration

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and a nice staff. Not the best area of Texas, but an oasis of comfort and class in an otherwise kind of seedy part of town.
Stayed 1 night in Jan 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Would recommend!

We had an excellent stay!! Room was always clean! Customer service was amazing!! Great staff!! 10/10 would recommend! We will definitely be booking again for future trips!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ce'cile Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very clean.
Stayed 2 nights in May 2024

6/10 Okay

Chantel

Liked: Staff & service
The staff were great. We had an issue with the lights in our room going out multiple times. Someone came and flipped the breaker to get them on the first time but they kept going out. We ultimately had to pack up in the dark in the middle of the night and move to another room.
Stayed 1 night in May 2025

8/10 Good

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the king suite w/sofa bed room was spacious and came with two flat screen tv, of decent size. I enjoyed the panel shower options the most. Not really much sight seeing options, but overall I enjoyed my stay for a nice little getaway. Very comforting and convenient for me. Will book again!
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Amenities
The hotel was great! The staff are very friendly and helpful. The rooms are very nice with big comfy beds and lots of pillows. The shower was awesome! My only complaint, is, and it is of no fault of the hotel or its staff, is all the road construction in the area.. that cannot be helped.. it’s a constant thing in the Houston area. Don’t let the road construction deter you from staying in such a nice hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Dartagnan

Liked: Staff & service
Disliked: Cleanliness
We stayed here for a wedding and the rooms could have used a better cleaning. The floors in the bathroom were dirty and had thick black spots of something. All four pillow cases and the blanket had stains on them. The staff at the bar were very nice. It seems like such a gorgeous place…just very disappointed in the cleanliness.
Stayed 1 night in Nov 2024

4/10 Poor

Ritchie

Liked: Cleanliness
Disliked: Room comfort

please look at reviews before staying

The room was clean, the kitchenette had dinning wear and pots and pans to use. The ac never got cold and smelled terrible. The bathroom cabinet door fell off into the floor before we even got into our room so we walked into that and we tried to keep it propped it up. We paid for a room with 2 queen beds and a couch and the transferred us to just 2 queens with no downcharge of what we paid extra for the couch. You get 2 towels so we had to request more. You get 1 key and it hardly worked. We went down to request another room and nobody was at the front desk. I pushed the call button and waited 15 minutes and nobody ever came. Breakfast is not included and there is no pool.
Stayed 2 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took forever. Something was wrong with their system and I had to swipe my card about 15 times which made me uneasy, even though I showed the receptionist it had come out of my acct already. Other than that the room was very nice and clean. Area was quiet. Some of the shower functions did not work. But I would overall recommend and stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Dear Owner Happy Employee$$$ Make Happy Costumers

The place is great, it’s new so beds and pillos are comfortable, there isn’t carpet in the rooms which is a great idea so bad odors or bacteria doesn’t stay in BUT sadly housekeeping at this place COMPLETELY SUCKS! We stayed for 5 days and on the 3rd day we had to bring a trash bag out in the hallway because housekeeping NEVER EVEN BOTHERED TO ASK IF WE NEEDED ANYTHING, then on the fourth day she came in and took some trash, gave us clean towels when we didn’t needed then because i brought my own from home and since they were new she took them and by the time we arrived back to our room it was late at night and since they were white it was impossible to find them, anyway she NEVER cleaned the toilet, nor the shower, it has soap stains in glass walls and showerheads which makes it disgusting. It really needs WAY BETTER IMPROVEMENT ASAP, also floors are swept but NOT CLEAN so there’s that. I REALLY HOPE THEY MAKE CHANGES ASAP BECAUSE WE’RE COMING BACK NEXT YR, AND WOULD LOVE TO STAY THERE BUT HOUSEKEEPING MUST IMPROVE BIG TIME OTHER THAN THAT ALL GOOD!
Stayed 4 nights in Apr 2025

8/10 Good

Mary

Just need a lil tweaks here and there

The hotel overview is pretty. The service not so much. There was only one person at the front desk no one at the bar and the front desk lady said she did t know how to make drinks we could have only get beer or shots she stated. One person in the restaurant area, no pool, and no face towels in bathroom only 2 bath towels went to ask the front desk she supposedly wrote down how many I needed she said they were drying but she never got back to me about any. The room was very nice though and the shower was awesome.! Just need a lil tweaks here and there. It has plenty of parking which was a plus. I only stayed one night and I didn’t stay the full time I checked out at 5am Monday. The 2rd floor outdoor sitting area was awesome.
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Emergency stay, nice hotel, could be cleaner.

Stayed in after Hurricane Beryl because our home had no electricity. One of the last hotels in the area open and excepted pets. The staff was very unprepared for an influx of guests. Took 30 minutes to check in even though I had a reservation. The room was more spacious than I thought, on the 4th floor overlooking the parking lot and a BBQ restaurant. The floor was dirty as was the microwave. The mini fridge still had someone else’s chicken salad in it. The lobby was a little depressing. Hard chairs, not much decor and a sad looking, closed bar. I know it was packed with families looking to escape the heat of their homes after a hurricane but the children running up and down the halls and playing in the elevators wasn’t pleasant. I liked that they had pay as you go washers and dryers. Came in very handy if you had quarters ($2 for wash and $2 to dry). All in all I would say it was a good stay for the emergency need we had. I would also suggest they fire or at least retrain the cleaning crew as they aren’t doing such a great job.
Stayed 2 nights in Jul 2024

10/10 Excellent

haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice Hotel
Stayed 1 night in Nov 2025