Find all hotels by Independent in New Canaan, CT

"The room service ordering was not user friendly. I had to call the front desk twice to figure out. Had to click on the food picture - that was not clear. And the person at the front desk seemed to be annoyed with me which made even more frustrating."

"Clean room"

"Nice hotel, big rooms, basic breakfast, wifi didn’t work properly. "

"I knew the hotel was old as ive lived nearby for 40 years, everything is dated, tv is small and all static, the bathroom had mold on the wall under the sink, the person above and i were showering at the same time and i went from being scalded to frozen!! The guy at the desk had Zero personality, the ladies were nice..got back to the hotel at 10pm and had to park around the back..no amenities just vending machines"

"Clean room. Staff was very friendly and welcoming. Food was not as good as I hoped it would be but it was still good. We both had the turkey club. Would definitely plan to stay there again and I really enjoyed Norwalk itself. It’s a very walkable pristine town. "

"Q"

"Selected this place because it was located close to Rte 287 so I could get back on the road next day. Didn't have time to tour around so not sure about shops nearby. Staff was cordial and helpful. While promo pics were appealing, you can tell this is an old, old place that is in need of some renovations such as better lighting in the very spacious old style bedrooms that dreary even though there are good beds but sparse furnishing. If you have mobility issues beware that there are no elevators for guest use and lower free parking areas don't have stairways to the upper levels. Conclusion, if you're looking for a place close to the highway and a good bed to sleep in, the cost is market fair. Don't know they have the $$$ but this could a neat place with an upgrade! "

"Had breakfast Sandwich and a Quiche muffin which was premade and both were tasteless. This was from the small cafe as Breakfast was over. Thought it disappointing that no food was available from 11am to 5pm from the restaurant."

"need something in room to clean floors "