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"We had a wonderful stay at The Grand Hotel Europa Palace. The rooms were spotless, the staff were incredibly helpful and welcoming, and the amenities were excellent. The highlight was definitely the stunning view over the Bay of Naples — absolutely breathtaking, especially at sunset. A fantastic place to stay, great location and highly recommended."

"Very friendly staff, everywhere was clean. Breakfast buffet had the to-be-expected choices and was regularly replenished. Sorry, but the coffee from the machine was not good .... it would be a lovely touch to be offered fresh tea or coffee."

"Very clean room, friendly staff except for 1 shuttle driver who was rude and unhelpful. "

"Location was great and an easy walk to Sorrento or to catch the bus or train. Hotel was beautiful and staff very helpful."

"The cleanliness is amazing, the staff is very polite and helpful, the breakfast is included and delicious. Very good location close to the best scenery in Sorrento. We loved it 🙏🙏"

"Beautiful accommodations and grounds. All the staff were very friendly and helpful. Carmine at the pool bar was a joy!"

"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."

"Lovely rooftop breakfast area."

"This hotel was bright, clean, and refreshing! We enjoyed the large suite on the 7th floor which was quite roomy and comfortable. The view out the large window area was awesome, as it was of Mt. Vesuvius … such a great place to snap some amazing photos. The location of the hotel was perfect as it was close to the central Train Station, the Bus Terminal, and pick-up spots for our chosen tours. We only had breakfast there on three occasions, but the food and drink items were plentiful and very good."