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Beaches Negril Resort - ALL INCLUSIVE

4.5 star property
Beaches Negril Resort offers a complete tropical escape with all-inclusive amenities, from sun-drenched shores to refreshing pools and soothing spa experiences

Choose dates to view prices

Travelers relax on the white sand beach or lounge by one of three outdoor pools at this all-inclusive Negril resort. The property features nine restaurants serving international cuisine, plus fitness classes, a nightclub, and restorative treatments at the Red Lane Spa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Free airport shuttle

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Ocean view
  • 39 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Partial ocean view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Partial ocean view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Garden view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

View from room

Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Ocean view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Ocean view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 51 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Garden view
  • 31 sq m
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Garden view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Garden view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Firesky Reserve Villa Four Bedroom Butler

Firesky Reserve Villa Four Bedroom Butler | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Firesky Reserve Villa Four Bedroom Butler

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • Ocean view
  • 31 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 1 Queen Bunk Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite (Tropical Oversized Concierge Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Suite (Tropical Oversized Concierge Suite)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Room (Tropical Concierge King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room (Tropical Concierge King)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Tropical Concierge Double)

Room (Tropical Concierge Double) | View from room

Room (Tropical Concierge Double)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Negril, Beaches Negril Resort - ALL INCLUSIVE is on the beach. The area's natural beauty can be seen at Seven Mile Beach and Negril Cliffs. Traveling with kids? Consider Kool Runnings Water Park and Barney's Botanical Garden Jamaica. Discover the area's water adventures with parasailing and rafting nearby, or enjoy the great outdoors with ecotours and ziplining. Visit our Negril travel guide
Map
Norman Manley Blvd, Negril, Westmoreland

What's nearby

  • Seven Mile Beach which includes a beach and land animals as well as an individual femail
    Seven Mile Beach
    10 min walk - 0.9 km
  • Jamaican Boat on Bloody Bay Beach, Jamaica.
    Bloody Bay Beach
    5 min drive - 3.6 km
  • The Boardwalk Shopping Village
    12 min walk - 1.0 km
  • Kool Runnings Water Park
    3 min drive - 2.0 km
  • Negril Cliffs
    12 min drive - 9.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    72 min drive

Restaurants

  • Ackee
    3 min drive
  • Lemon Grass Restaurant
    3 min walk
  • Jimmy Buffet's Margaritaville (Negril)
    15 min walk
  • The Palms Restaurant
    3 min walk
  • Best In West
    18 min walk

About this property

Beaches Negril Resort - ALL INCLUSIVE

Luxury all-inclusive property near Seven Mile Beach
Take advantage of free full breakfast, a free roundtrip airport shuttle, and free water park access at Beaches Negril Resort - ALL INCLUSIVE. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Indulge in a facial, a body treatment, and a manicure/pedicure at Red Lane Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, beach volleyball, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and 2 poolside bars.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Tennis courts, babysitting (surcharge), and a porter/bellhop
  • Karaoke, a billiards/pool table, and multilingual staff
Room features
All 185 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 52-inch TVs with cable channels
  • Furnished balconies or patios, refrigerators, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Water skiing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kimonos
  • Mariachi
  • Stewfish
  • The Mill
  • The Venetian

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Piano
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas

Accessibility

  • Elevator

More

  • 3 floors
  • 9 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 52-inch TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Beaches Negril Resort All Inclusive
Beaches Hotel Negril
Beaches Negril Hotel Negril
Negril Beaches Hotel
Beaches Negril
Beaches Negril Resort All Inclusive
Beaches Negril Resort & Spa - All Inclusive Negril
Beaches Negril Resort Spa All Inclusive
Beaches Negril All Inclusive
Beaches Negril Resort - ALL INCLUSIVE Negril
Beaches Negril Resort - ALL INCLUSIVE All-inclusive property
Beaches Resort All Inclusive
Beaches All Inclusive
Beaches Negril All Inclusive

Frequently asked questions

Does Beaches Negril Resort - ALL INCLUSIVE have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beaches Negril Resort - ALL INCLUSIVE pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Beaches Negril Resort - ALL INCLUSIVE?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Beaches Negril Resort - ALL INCLUSIVE?

Check-out is at 11 AM.

Does Beaches Negril Resort - ALL INCLUSIVE provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Beaches Negril Resort - ALL INCLUSIVE?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Beaches Negril Resort - ALL INCLUSIVE located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of The Boardwalk Shopping Village and Seven Mile Beach. Kool Runnings Water Park and Percy's Riverside Retreat are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Beaches Negril Resort - ALL INCLUSIVE Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 71 reviews
Rating 8 - Good. 13 out of 71 reviews
Rating 6 - Okay. 8 out of 71 reviews
Rating 4 - Poor. 9 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

Reviews

10/10 Excellent

Dejail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

LashawN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay, the staff was friendly & very attentive. My son celebrated his first birthday and he had so much fun he loved everyone especially nae nae! We can’t wait to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful experience, my family can’t stop talking about it. I can’t wait to go again. I highly recommend Beaches Negril. You won’t be disappointed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Levar

Liked: Property conditions & facilities
It was awesome and the property was beautiful
Stayed 3 nights in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE absolutely enjoyed our stay at Beaches Negril. The variety of food and activities really helped keep our 21 yo, 17 yo, and 9 yo busy. Our massages were enjoyable and the pools, waterslides, lazy river, games, beach, and beach activity rentals were fantastic.
Stayed 5 nights in Sep 2023

8/10 Good

Katherine LaDonna

Liked: Cleanliness, amenities, property conditions & facilities
Overall, great time. The scenery is breath taking.
Stayed 4 nights in Jul 2023

2/10 Terrible

Daniela

Disliked: Amenities, property conditions & facilities
It's overpriced for the quality of liquor and food they provide, along with the pool areas being not well maintained. BTW don't count on the lifeguards, they are too busy socializing to actually see if anyone is drowning.
Stayed 3 nights in Oct 2022

4/10 Poor

Marcus Brian

Liked: Cleanliness, staff & service
Booked an ocean view suite, when arrived at the property they give me a room that’s not ocean view, the rum always finish.
Stayed 3 nights in Sep 2023

4/10 Poor

Uché

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the most disappointing all-inclusive resorts we’ve ever stayed at. The decor is outdated. The property is not clean. We saw several very large roaches. They are understaffed. It does not feel like luxury at all. We will never return or go to another Beaches property.
Stayed 4 nights in Aug 2022

2/10 Terrible

Ayrana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A Nightmare Vacation** I recently visited Beaches in Negril with my mother and my autistic adult daughter to celebrate my birthday. We arrived around 1:45 pm, having requested an early check-in to accommodate my daughter’s needs. Unfortunately, Melícia at the front desk was disrespectful and dismissive of our situation. My daughter had an absence seizure shortly after, and while the manager, Daniele, was helpful in getting us into a room by 2:45 pm, the problems only began there. The room smelled of mildew, and water was all over the floor from the air conditioner. When we tried to clean it up, the towel turned black, indicating the floor had never been cleaned. After a sarcastic response from Melícia at the front desk, we were eventually moved to another room. The new room seemed better initially, but our troubles continued. Both my daughter and I started noticing bite marks and severe itching at night. My mother then became very ill with severe diarrhea and a headache. Over the next few days, the bites worsened, and my daughter and I were covered in them, while my mother remained sick in bed. I raised the issue with Ms. Gisela, she dismissed the bites as mosquito bites, despite the itching only occurring at night in bed. The nurse mentioned to Gisela of anothe family suspected bed bugs, but no proper investigation was conducted. Despite promises, I have yet to receive any follow-up two weeks later. Emails to corporate have gone unanswered.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sujai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back and Relaxing. Kids loved time on thee beach and waterpark. Great food selection.
Stayed 4 nights in Dec 2021

2/10 Terrible

Vinroy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was not friendly and felt like it was a bother to ask for anything( Especially Lorenzo at the swim up bar by the Mill restaurant). We stayed in room 603 and it was dingy with outdated bed linens, it was obvious that the room needed some updating. My daughter was also bitten by bed bugs. We inspected the bed and found bed bugs droppings! The Concierge and property manager were very helpful and apologetic but we ended up leaving a day early. The spa was another disaster! I was getting mani, pedi and the technician had no soap or water to complete the job and she had to lift the table in order for me to get my feet in the foot soak tub, which seemed odd because I thought this was a first class spa! Very disappointed. Not to mention she wasn’t happy doing my nails because they booked me during her lunch break. Smh!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to vacation, but our room could use a

Great vacation, but our room could use a little update. The air conditioner was very nosey.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel accommodations

We booked a honeymoon suite, but ended up in a regular room. For that l believe we should have been compensated. And it wasn't ocean view as promised either.
Stayed 3 nights in Jan 2018

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities

Not worthy the high cost

It is a classical resort with average resort quality but with a 5-star hotel price. Food is at average level and the quality of service is terrible! It seems all the employees are in a bad mood and not really willing to help. The infrastructure is old and needs lot of improvements. Several power shortages during my 4-day stay as well as some water shortages. Limited number of chairs by the pool and the beach, so when you get there all of them are already "reserved" by other guests. I have been at the Beaches in Turks and Caicos, which is really above any expectation, and was expecting similar quality in Negril, but it is completelly different. You can get exactly the same at any average resort in Cancun at a well lower cost.
Stayed 4 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a 5 Star Hotel

This is a 3 star hotel. It is rated 5 stars because it may be the best Negril has to offer. Anywhere else it's 3 stars. The grounds, beach, landscape, etc are great. However I was extremely disappointed in the accommodations. Old rooms, dinghy sheets, paint peeling under the a/c unit, dirty ceiling fans, etc. I did not feel that it was clean or up to 5 star standard.
Stayed 4 nights in Aug 2017

8/10 Good

TA

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Staff & Service

This is the first holiday I've been in a while that I did not have to get up at the crack of dawn & towels and sprint to the poolside or beach to reserve a sun lounger. At 10.30am we still got loungers. Thoroughly enjoyed our stay there.
Stayed 14 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice staff

Staff was friendly!!! Housekeeping was not as good as to be expected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nicest place I've ever been. It's a little pricey but worth it.

10/10 Excellent

kay, Marylanf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience!

I went there for a friend's wedding with my family. My wife, 8 month old son and I had a wonderful experience right from the first time we arrived. We were welcomed in the lobby by Stacy. Who was awesome! All the staff members were welcoming and kind. The kid's camp was very good. A lot of activities...Raymond is a very good activity director. We enjoyed really good food. My favorite was the kimonos restaurant!

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was advertised that they had wi-fi, might as well count on not having wi-fi at all unless you want to pay to receive it! Expensive! The hotel is centered around little kids! Not much entertainment for adults! Some people that work there are very nice and helpful, others can be very rude! Not consistent at all! Daily buffet was not good for breakfast or lunch!, Pizza place was good and the Venetian restaurant was good also. My family got there at 4pm and all pools closed at 6pm every night, very disappointed! Over all it an ok place if you have small children but if you kids are over the age of 5, I would not recommend!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Hotel maravilhoso. Comida excelente, bebidas de altíssima qualidade. Praia paradisíaca e piscinas lindas e bem cuidadas. Excelente para famílias.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice hotel a few steps to beautiful beach

Had a great time. Loved the pristine white sand and clear warm water. Snorkeled right on the shore and saw white fishes, white crab, starfish, and a stingray. Enjoyed the food at the Venetian and Starfish restaurants.

10/10 Excellent

Kris, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations; friendly staff; good food.

Greeted warmly at the outset and the excellent service continued throughout the stay. Wonderful beach. Very good food. Helpful staff.

6/10 Okay

Gaston

Liked: Cleanliness, staff & service

This Hotel is for Children's the beach is nice

The orientation of this hotels is For Children The food is regular quality The peoples that works here are very very friendly