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Hotel HD Natales

3.0 star property
Travelers find peace at Hotel HD Natales, with garden terraces for relaxation and bike rentals to explore the countryside.

Choose dates to view prices

Hotel HD Natales offers a tranquil countryside setting where guests can relax on the garden terrace after cycling through the local landscape. The property provides a library for quiet reading time and convenient laundry facilities for travelers who need to refresh their gear.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room

View from room

Twin Room

  • Sea view
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Doble V. Campo

Doble V. Campo | In-room safe, blackout drapes, free WiFi, bed sheets

Doble V. Campo

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Triple Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Doble vista mar

Doble vista mar | In-room safe, blackout drapes, free WiFi, bed sheets

Doble vista mar

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Matrimonial

A hotel room with a large bed, a bedside table, a nightstand, a window with a view of the outdoors, and a chair.

Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Natales, Hotel HD Natales is in a rural area and near a boardwalk/promenade. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Puerto Natales travel guide
Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Mirador Cerro Dorotea
    6 min drive - 4.4 km
  • Costanera
    6 min drive - 4.8 km
  • Cueva del Milodon
    7 min drive - 5.1 km
  • Puerto Natales Casino
    8 min drive - 5.8 km
  • Plaza de Armas
    9 min drive - 6.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    6 min drive

Restaurants

  • El Asador Patagónico
    6 min drive
  • Santolla
    6 min drive
  • Café Artimaña
    6 min drive
  • Baguales Brewery & Restaurant
    7 min drive
  • La Terraza
    6 min drive

About this property

Hotel HD Natales

  • Hotel in a rural location
  • At Hotel HD Natales, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
  • You'll also enjoy the following perks during your stay:
    • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
    • Free newspapers, barbecue grills, and a front-desk safe
    • Multilingual staff, a TV in the lobby, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel HD Natales have comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Heating, daily housekeeping, and phones

Similar properties

Front of property
Hostal Doble E Patagonia
Natales
  • Pool
  • Breakfast included
  • Parking included
  • Laundry
9.6 out of 10, Exceptional, 39 reviews
The price is AED 356
AED 356 total
16 May - 17 May
Hostal Doble E Patagonia
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 4.5 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel HD Natales pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel HD Natales?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel HD Natales?

Check-out is at noon.

Does Hotel HD Natales provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel HD Natales located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Última Esperanza Fjord and within 3 mi (5 km) of Costanera and Cueva del Milodon. Mirador Cerro Dorotea is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel HD Natales Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

9.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 89 reviews
Rating 8 - Good. 32 out of 89 reviews
Rating 6 - Okay. 16 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Superb service, great food, simple rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel along with the staff were amazing. Peaceful and quiet. Only 5-8 mins from the city center by car.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The beds are comfortable. Convenient and adequate breakfast.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Shiri

Liked: Cleanliness
Modest hotel but clean, very friendly and in a great location. For the price we paid, we couldn’t ask for more.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay! I love the views and the service was amazing!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great The staff exceeded expectations Everyone went out of the way to be helpful Great place to stay
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff we re amazing and went out of thier way to please but the faculties are old and tired and out of town which was not clear when booking.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and staff were friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful. Made us feel at home!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Wonderful breakfast spread. Spacious lounge with sofas as well as tables and a bar. Hotel was about 3 miles outside of town with a view of the bay. Quiet setting. I found this place a few days earlier because my flight out of Antarctica had been changed so I had to stay in Puerto Natales for a few nights. My only complaint is that the internet was spotty; it was better in the lounge area than in the rooms. BUT, for what I paid, this place was awesome.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Fely

Liked: Cleanliness, staff & service, amenities
It was a nice family run establishment with a charming host. It was a bit outside of town but was an easy Uber into town. Breakfast was great.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

ADNAN

Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty and old. Not only the room but entire hotel. Breakfast is decent. Wifi terrible. They use 3 sim cards (each for every floor) and all rooms are using it. Receptionist uses his own cell phone for hotel’s internet needs. All hotels are in the city but this one is 3.5 miles out. One and only good thing for this hotel is the staff. Receptionist, breakfast lady they all excellent people. But they are helpless.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location. The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Younan

Liked: Cleanliness, staff & service, amenities
Very bright and spacious room although the furniture and floor have worn out
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, room comfort

Quaint hotel with wonderful staff

The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sui Wing

Liked: Amenities, property conditions & facilities
nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Xiaoguang

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at this hotel
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

shuping

Disliked: Property conditions & facilities
Just ok , bath top faucet malfunction but operatable. Hotel manager is knowledgeable Front desk and kitchen staff are very friendly , wish to speak a little bit English
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Yosh

Liked: Cleanliness, staff & service
They were very nice, I enjoyed my time there
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yingnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, property conditions & facilities
good deal!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old hotel isolated in poor conditions

Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Alexis

Liked: Cleanliness, staff & service
Disliked: Amenities
Apesar de o hotel ser muito bonito e ter uma localização excelente, minha experiência no geral acabou deixando a desejar por alguns pontos importantes. O grande destaque, sem dúvida, é a equipe: todos foram extremamente amigáveis, atenciosos e prestativos, sempre com um sorriso no rosto e dispostos a ajudar. Isso faz diferença e merece reconhecimento — o atendimento foi realmente maravilhoso. No entanto, infelizmente a estrutura e alguns serviços essenciais não acompanham. A internet é de péssima qualidade, o que prejudica bastante a estadia, especialmente para quem precisa trabalhar ou simplesmente quer ter uma conexão estável. O café da manhã também é bem fraco e com pouquíssima variedade: basicamente um café fraco, frutas (muitas em conserva e poucas naturais), pães (alguns aparentando já ter alguns dias), queijo, presunto e ovo. Para o padrão esperado, fica muito simples. Além disso, o hotel precisa urgentemente de reforma. Dá para perceber que é uma propriedade antiga, e faltam comodidades básicas — inclusive algo tão essencial quanto ajuste de temperatura no quarto, que simplesmente não existe. Em resumo: lugar bonito, localização ótima e equipe excepcional, mas a experiência não entrega o conforto e os serviços que se espera. Com melhorias na internet, no café da manhã e uma renovação na estrutura, tem tudo para ser excelente — porque o potencial é enorme, e o time humano já é nota 10.
Stayed 2 nights in Feb 2026