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Eracle Hotel

4.0 star property
Travelers find a peaceful retreat near Herculaneum with a sunny terrace for relaxation and a well-equipped gym for maintaining fitness routines

Choose dates to view prices

Located near Herculaneum and the Museo Archeologico Virtuale, Eracle Hotel offers a quiet escape from sightseeing. Guests can relax on the sunny terrace, work out at the gym, or use in-room WiFi. The concierge team is consistently praised for their attentive service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 25 per vehicle
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Eracle Hotel pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Eracle Hotel?

Check-in start time: 3:00 PM; Check-in end time: 4 AM. After-hours check-in is not available.

What time is check-out at Eracle Hotel?

Check-out is at 10:00 AM.

Does Eracle Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 25 per vehicle applies.

Where is Eracle Hotel located?

Situated near the airport, this hotel is within 9 mi (15 km) of Auchan Mall, Vesuvius National Park, and Herculaneum. Museo Archeologico Virtuale and Pompeii Archaeological Park are also within 20 mi (32 km). Madonnelle Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

6.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 80 out of 217 reviews
Rating 8 - Good. 91 out of 217 reviews
Rating 6 - Okay. 26 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

Reviews

Verified

10/10 Excellent

Hectorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, affordable option for Napoli

It is a good option to stay in a nice and safe area in Napoli. Very affordable, well maintained and nice treatment.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel if you need somewhere near airport

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Hongshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. The down side is the blanket was kind of too thick.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel … poor service

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

SHARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel ,il personale gentile e qualificato
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent hôtel

Un hôtel confortable,propre, un petit déjeuner complet et copieux le tout avec un rapport qualité prix imbattable
Stayed 1 night in Oct 2022
Verified

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach, schlicht und völlig ausreichend. Pool gehört nicht mehr zum Hotel und dürfte eigentlich nicht benutzt werden. Pool gehört zum Fitnesszentrum nebenan.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Buona

Personale cortese
Stayed 1 night in Jan 2022
Verified

8/10 Good

STEFANO GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura in buoni condizioni e vicina a Napoli, adatta per soggiorno per famiglie. Colazione un pò stremanzita.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport qualité prix. Parking sécurisé. Appartement au calme avec bons équipements. Piscine extérieure payante mais au moins non surpeuplée. Bons petits dejeuners
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely and spacious but a little difficult to find the hotel...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Mi aspettavo qualcosina in piu sia sulla colazione che sulla pulizia
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Accogliente, comoda da raggiungere, a pochi minuti dalla città e da luoghi di interesse
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salve a tutti,e stata un esperienza positiva,l'albergo abbastanza gradevole il personale altrettanto soddisfacente,abbiamo chiesto una pizzeria buona,siamo rimasti contentissimi,colazione abbondantissima,insomma hotel consigliato,dimenticavo parcheggio con cancello.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima buona colazione e camere pulite.hotel in una buona posizione
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Michela Zanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pulizia gentilezza ottima colazione

Tutto molto positivo: confort e pulizia della camera, gentilezza del personale, ottima colazione
Stayed 1 night in Dec 2018
Verified

8/10 Good

Nicolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura moderna confortevole anche se non esiste nessuna segnaletica per raggiungerlo
Stayed 1 night in Nov 2018
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

A recepção foi muito boa, o quarto era limpo e com bom café da manhã. Um pouco distante do centro da cidade, mas como estávamos com carro foi muito útil pelo estacionamento.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Zimmer entsprach nicht den Erwartungen. Schimmel im Bad. Nach Herr Dusche war da Bad überflutet wegen Löchern in der Trennwand. In der Dusche kam kaum Wasser an. Frühstück war gut. Besonders der frische Kaffee der Vorort zubereitet wurde. Positiv war, das die Zimmer jeden Morgen gereinigt wurden.
Stayed 5 nights in Oct 2018
Verified

6/10 Okay

Lia

Liked: Cleanliness
Local proximo a um cemitério , cafe muito ruim falta de cama de casal.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything fine. recomend the place just a little bit outside. 20 minites from center. but i would choose it again for sure
Stayed 3 nights in Oct 2018
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze and room is updated and clean.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Was an acceptable stay but needs improvements

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID!!

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Stayed 1 night in Sep 2018