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"The hotel was lovely, breakfast was good, but the staff are really what put it over the top. My Mom's luggage was not on the plane and they called Air France for her and worked to get it delivered to us. I could not recommend the property more highly. "

"Very clean and spacious room. Staff very friendly and helpful "

"Fresh and tasty breakfast, including a helpful and friendly staff. Safe and easy parking, too."

"Staff was very nice and helpful. Breakfast was plentiful and delicious Room was clean Close to train, shopping and restaurants"

"Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though."

"Clean rooms, nice staff. Shower, bathroom towels,much nicer than some of the 4 star Paris hotels.Very well priced. We were pleasantly surprised."

"Room was very comfortable, restaurant and breakfast were very good, staff were lovely and helpful."

"The Mercure was great, great location, comfy room and very well located. We used it for a stop before the early Caen ferry and it worked really well. It’s an easy Walt to the nearby shops including a very good Carrefore for any last minute shopping or food for the ferry. The staff were warm and friendly and we will definitely make it a regular stay now we’ve been there 😀"

"Clean and friendly staff "