Iberostar Waves Playa de Muro combines luxury with eco-consciousness. Lounge by three pools or book a massage at SPA Sensations. Enjoy volleyball courts, cycling routes, and bike rentals. Three distinct restaurants serve local specialties all day.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/2601
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Iberostar Waves Playa de Muro have a pool?
Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.
How much does it cost to stay at Iberostar Waves Playa de Muro?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Iberostar Waves Playa de Muro on 23 May 2026 start from AED 997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Iberostar Waves Playa de Muro pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Iberostar Waves Playa de Muro?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Iberostar Waves Playa de Muro?
Check-out is at noon.
Are there all-inclusive benefits at Iberostar Waves Playa de Muro?
Some rate plans available at this hotel are all-inclusive.
Where is Iberostar Waves Playa de Muro located?
Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.6 mi (2.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It's was very no e place to stay with my family and son ,very family-friendly and all the places was very nice swim pool beach ect
Euler
Stayed 4 nights in Jul 2025
Verified
8/10 Good
Verified traveler
3 September 2025
Liked: Cleanliness, staff & service, room comfort
Positive aspect: good restaurant with quality food.
- Reception for checkin was very good, with highlight to Juliana attendance.
Points to improve:
- no snacks/food option between breakfast and lunch time
- in the restaurant could have a reserved adults only space
- the entertainment is fully directed to children.
nice hotel. well maintained and friendly staff. as we went in february it was a bit cold and the heating system was not on in the room, It was kind of chilli in the room
Pros: very well situated on a beautiful beach , hotel is clean staff is very nice.
cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!
Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.
Verified traveler
Stayed 2 nights in Aug 2024
Verified
8/10 Good
Dawn
9 October 2025
Liked: Cleanliness, amenities
A 10 night trip with various family members dropping into our holiday.
The IT at check in was slow- in fact the computers always seemed slow.
David was wonderful at reception as was Marina. Always a queue at reception I think due to the IT but very personal service when speaking to the reception staff.
Bridgette was friendly and funny at the beach bar where we visited at the end of our beach days for a pre-dinner catch up.
The resort is typical of the area, but the beds are not really comfortable- and the cover does not even reach your chest. The see through bathroom doors were not so fab- and they also have these in the public rest rooms too!
We overlooked the road which was fine as the noise did not permeate the sliding doors- although the hotel doors could do with slow closers.
It is not in the hotel blurb but they do have a laundry which we would have used if we knew about it previously.
The aircon was not efficient and the shower leaked so much! We had a leak from the ceiling too but this was sorted very quickly by the brilliant chamber maid.
The food in the hotel is amazing- the fresh cooked food, salads were fantastic with the theme nights not respecting our waistlines! 😀It would have been nice to be shown to a table but the waiting staff never stop moving! The chefs cooking are friendly and welcoming. We stayed half board.
The entertainment at the bar at the front of the hotel was excellent in that my dad could have a sing along.
The hotel states that it has a beach
Positive: 1. Front desk service (thank you Sheila and Aurelia for great and attentive service to try to address my concerns). 2. Beautiful beach. 3. Walking distance to shops and restaurants
Negative: 1. Rooms and housekeeping - very old and smelly rooms and dirty all around. Found dirty socks in our bed sheets that belonged to the previous guests- absolutely gross. We were left with ripped dirty towels after housekeeping “cleaned” our room. The smell in the resort area was so bad could not even sit and enjoy the patio 2. Food- egg shells in our scrambled eggs, frozen veggies served in the poke bowl (dinner buffet was good although incredibly busy- only one buffet for the entire resort). 3. The pool- so busy -not enough space to enjoy or find chairs.
This resort is so busy even my kids were annoyed at how many screaming kids were there. Other than the beautiful lobby, the rest of the resort is old, dirty and smelly. This is at best 3* resort. I have stayed at many resorts in the Caribbean. Mexico, etc also stayed in other Spain hotels and resorts. This is the worst resort I have ever stayed at. I felt bad for the front desk staff who were wonderful and were dealing with different guests complaining as I was standing there. They should rate this a 3* so guests know what to expect.
I had to ask to move to another Iberostar (Selection Albufera Playa- absolutely wonderful) and lost money (still waiting for one night’s refund) as staying at this resort was awful.
- Access to a great sandy beach
- Very very friendly staff (Thanks Marga)
- Kids friendly
Things which could even be better:
- More variety in vegetarian food
Would definitely recommend. Friendly staff, great entertainment programme and proximity to the beach. Food was fantastic with different themes every night.
Clean room and very friendly staffs. The food is excellent with many options. The star camp provides many fun activities for kids. We will definitely come back again.
We really liked our stay at this place! first time with a toddler and it was great! so many possibilities for the child, delicious food and beautiful surroundings! we will come again!
All inclusive if needed. I was there on a bike trip and everything was at and around hotel. From bike shops to just about everything you need for a bike vacation.
I booked this hotel very last minute, I arrived at midnight and the male receptionist Jose was amazing! Very friendly & professional. Made the check in very uncomplicated & quick. Thank you. Room are nice clean and spacious.
Rooms are not 4 star - very small, shower was just dropping, needed to call 3 times technician, no excuse, bathroom was always torally under water after having taken a showet, street very noisy even with closed windows
swimming pool area and beach access are nice; but with these rooms a relaxing stay is not possible
Price was much too high for this kind of room
Nice hotel with a great beach and good size pool area. Kids play pool was very cool. Adults were enjoying playing on the bouncy slide, including me with my 14 year old daughter. Hotel is a four star, no more. Buffet is nice, but nothing crazy. Lots of seating no problems there. More babies and families with small kids than I’ve ever seen at any hotel. It wasn’t a problem. Most were adorable but we love babies. Elevator is slow. Skip the specialty restaurant Gust. No one seems to go there as they have a small menu with boring food.
michael
Stayed 7 nights in Jun 2023
Verified
4/10 Poor
Jessica
31 July 2025
Disliked: Cleanliness, amenities
Really wanted to like this hotel but absolutely not worth the money. I paid around $500 USD per night for a very small room with just breakfast included. I would have expected more from both the room and the hotel/service.
The room: small, lots of bugs/ants, musty smell, uncomfortable bed, clogged sink, no hooks to hang towels.
The hotel: i can tell they try to make it a good experience but it also fell flat: the pool water is very cold, and the floor is dirty with leaves. Limited pool chairs that get “reserved” and no beach chairs included. Limited towel service and a hefty deposit per towel.
The worst part: on our last night the lights in our room would randomly turn on, waking up my entire family including our baby. This happened 4-5x at all hours of the night from 12-5 am. It was absolutely maddening and unacceptable. What made it worse is when we told the front the concierge yelled at us “what do you want me to do?!” No apology or offer to credit refund or make things right. So disappointed.
Do not recommend this hotel.