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Hotel Orient Palace

3.0 star property
Hotel Orient Palace combines comfort with attentive service in a central location that puts travelers within easy reach of Mumbai's vibrant attractions

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Hotel Orient Palace in bustling Mumbai offers hospitality and convenience. Relax by the lobby fireplace after exploring Girgaun Chowpatty beach or visiting Saifee Hospital. Enjoy free self parking, reception facilities, and helpful concierge services.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

About this property

Hotel Orient Palace

  • Hotel near Lamington Road
  • Located close to Saifee Hospital and Girgaun Chowpatty, Hotel Orient Palace provides dry cleaning/laundry services, a fireplace in the lobby, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking and extended parking
    • Local cuisine breakfast (surcharge), meeting rooms, and multilingual staff
    • A banquet hall, wedding services, and concierge services
  • Room features
  • All 50 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • Flat-screen TVs with cable channels
    • Refrigerators and daily housekeeping

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Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 17 2025 to October 31 2026 (dates subject to change).
The property will be renovating from September 17 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for INR 700 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately INR 400 for adults and INR 250 for children
  • Rollaway bed fee: INR 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Orient Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Orient Palace?

Check-in start time: noon; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Orient Palace?

Check-out is at 11:00 AM.

Where is Hotel Orient Palace located?

Located in Grant Road, this hotel is within 1 mi (2 km) of Lamington Road, Saifee Hospital, and Girgaun Chowpatty. Marine Drive and Prince Aly Khan Hospital are also within 2 mi (3 km). Grant Road Station is 13 minutes by foot and Mumbai Central Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

5.6

Cleanliness

7.0

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 8 out of 25 reviews
Rating 2 - Terrible. 5 out of 25 reviews

Reviews

Verified

2/10 Terrible

Juzer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Verified traveler

They didn't allow us to keep our baggage for few hrs after checkout
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Dont stay unless you like to live in filth

The hotel room had milder in side wall , ceiling , this was the hotels best room , bedsheets were dirty and torn , they hardly came to clean the room , i was mad so many times with the front desk but every day was same old ,
Stayed 13 nights in Nov 2017
Verified

4/10 Poor

RAGHUNATH

Disliked: Staff & service
Never seen in my history this kind of a service and cheating to the customer room was booked through you and they have denied and after confirming the receiption manager they have not check in and assured that when come that time they will do but unfortunately the person was changed and receiption personnel harrased and disapointing behaviour has been noticed and also paid the breakfast they have not given.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Satoshi

Liked: Staff & service
古いホテルですが、清潔度は悪くなかったです。ただゴキブリの兄弟達がいたので星を一つ下げました。 お湯の蛇口は壊れかけていましたが使えないわけではないので許容範囲内でした。 夕食の提供はありませんが、ホテルの人に言えばメニューが貰えて好きなものを買ってきてもらえます。 大通りに面している割には静かでよく寝られました。
Verified

8/10 Good

Akira

Liked: Amenities
ムンバイの観光地は南部に集中していますが、観光地に比較的に近い位置にあります。鉄道の駅からも徒歩範囲です。チェックインはインドはどこも時間がかかりますが、まだ速いほうです。インドのホテルはタイと比べるとレベルが落ちますが、インドのホテルとしてはよいレベルになると思います。
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very dirty and was very smelling the breakfast was not at all good
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Johan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Zeer slecht terrible

Hele lange check in. Kamers vreselijk geen ramen,klein,doorgerotte deuren onvriendelijke receptie, kakkerlakken in hotel en ontbijtruimte.Geen warm water. Wifi code kreeg je niet die stelde hun voor je in.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decent hotel in a decent location

We came in very late. There is always trouble finding our reservation, so that was not new. We got a clean room, a bed to sleep in and breakfast the next morning which is what we wanted. It is not far from the Central Mumbai railway station which is good for anyone wanting to use the local train.Plenty of taxis outside the door if you don't.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Franziska

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laut, unfreundlich & veraltet

Laut, unfreundlich & veraltet
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Good value for quality.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
rooms ill maintained n smelly. service staff sprayed room spray but later on its the same. smell got entrenched in my clothes as well
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

N Syed Muddassir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

Nice budget hotel
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think there was better out there

The rating maybe a little under big due to the city’s disadvantage of sanitary and major poverty issues. We chose this hotel not really understanding where we were situated and I think it’s fair to say we were in the heart of Mumbai. Local people and staff were lovely, although we did feel we were the only westerners to have ventured into these parts of Mumbai. The sanitation issue is major and in comparison this probably was a ‘palace’ to many around. The rooms were relatively clean however we found it hard to use the bathroom due to the smell and lack of cleanliness to our standards. The view outside our window was hard to bare with rats, homeless families and the constant use of horns left us sleepless the first night. Once we got familiar to the city we soon loosened up and felt more at ease, however we were very much looking forward to leaving after 24 hours. That was our first true experience of India and I wouldn’t change it for a second. Thank you for the memories Mumbai.
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bruyant Pas de restauration bien qu'indiquee dans la présentation Tenues du personnel très négligées
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Leopold

Liked: Property conditions & facilities, room comfort

On busy road away from centre - good budget hotel

The hotel lives up to expctations, with the expected requirements being met The staff while trying to be helpful can be confusing, and they do not pass messages between shifts. Hence a promised early breakfast of bread, butter and jam was not forthcoming and the night shift were unaware that I had asked to leave my bag overnight
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Epäsiisti ja reppana tarpeessa olevat hotelli. Lutikoita huoneessa ja viemärin haju melkoinen.
Stayed 4 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سيئ سيئ جدا

رائحة المجاري تفوح من داخل وخارج الغرفة السعر مقابل الخدمة مبالغ فيه
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was not bad. Receptions staff was nice and friendly.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and a true feel of Mumbai.

Staff were really friendly and welcoming. Loved the location in downtown Mumbai. It's a little way out from the tourist attractions and gives a real feel of Mumbai. 3 of us stayed at the hotel. The Security guard escorted the ladies outside and sorted all taxis for them, when they travelled together. Room was really clean and fresh. would stay here again.
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Sukrit

Stayed 1 night in Dec 2024
Verified

8/10 Good

Rizwan

Stayed 1 night in Feb 2024
Verified

6/10 Okay

Shabbir

Stayed 8 nights in Oct 2021
Verified

2/10 Terrible

Kaneez Fatma

Stayed 1 night in Apr 2020
Verified

8/10 Good

KOYA MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018