Chalets in Montana

"I asked for early check in - 3 pm instead of 4 pm. Thankfully they were able to get half of the 6 rooms ready by 3:30. But when I called the front desk person sighed and made it sound like it was going to be a big problem. The rooms were clean, otherwise the staff were nice and mainly just stayed out of our way. Breakfast was fine. I have family in Kalispell and when we told them we booked the Red Lion they said it has had trouble with homeless people around the hotel. We didn’t have any trouble but a security guy walked through when a guy who looked as though he had a rough life walked through the lobby - he left as the security guy came through. Besides that we didn’t have any problems. Also, our kids were disappointed the pool wasn’t working. "

"I have mixed feelings. The beds were comfortable, however the floors hadn’t been vacuumed. There was a lot of dried rice, and coffee straws all over the floor. The coffee straws blended in with the carpet but could have been found with a vacuum. Major cracks in the ceiling. Buggers on the walls next to the bed. The vent in the bathroom had dust caked probably from as far back as the building was built. Felt as if I smelled urine the entire time in our room. Definitely deceiving when you check into the front desk as that was well maintained and clean. My kids really enjoyed the pool area! The blue slide was slow enough where my 4 year old could go down comfortably. The yellow slide was fast and fun! The staff was nice! Would be a great place if the rooms were updated a bit more and cleaned properly. "

"Great parking, lovely staff and room was nice and clean."

"Hot tub are great. Breakfast was decent. Staff was great and check out time at noon helped"

"Front desk person very nice and helpful!"

"Room is clean and modern, water was warm, comfy beds/bedding"

"We stayed in a room with a balcony overlooking the river. I was a great view, and there were chairs on the balcony, but metal, with no padding. Having a small cushion for the chairs would be nice. The lawn was a little overgrown, un-mowed, but the outside amenities were very nice."

"Overall a decent stay, but I would definitely want to try another hotel next time in Gardiner. Our room was not cleaned daily and when we asked about it they said you have to make a special request for your room to be cleaned on any given day. There was some coffee available, often little left and watered down, there was a breakfast pastry and some fruit and cheese strings offered in the morning but that was it. The blinds in our room also got stuck as they were very old and broken, when my partner asked for assistance with this he was told “some are just old and need to be replaced”. The tv also only had cable, no streaming services, and constantly cut out and froze. There was a fridge provided that worked fine, no microwave or other kitchen supplies. Also our shower drain was clogged, although they fixed that the day after we informed the front desk. "

"Staff was very pleasant and we were happy with how kind they were with our dog."