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"Very professional, very polite and very friendly."

"I would like to commend Front Desk Information Kobayashi for helping me find my missing phone. She spent so much time persevering so that I can have my phone back. She also called for a cab for me so I can immediately get to the taxi office. I admire Ms. Kobayashi so much. Thank you from the bottom of my heart. "

"Yes"

"Excellent service, clean room and walkable distance to Cup Noodle museum, red brick warehouse and minatomirai."

"Staff was extremely helpful and friendly"

"Conveniently located. Close to many bars, restaurants, and cafes. There are several restaurants/pubs in the same building. From Yokohama station you can walk through malls and newly built pathways, which are all covered so you don’t get wet in a rainy day. "

"Very nice hotel. Staff were helpful and the location is convenient. Nihon Odori Station is next door (exit #4). Walking distance to Chinatown, Red Brick Warehouse and the Cup Noodle Museum. We requested a harbor view and it was very nice to see the cruise ships coming and going from Osanbashi Pier. If you order breakfast the staff will lead you to a restaurant 2 doors away. Not huge but very satisfying spread. "

" Convenient location from Yokohama station. "

"The bell hops were helpful when we arrived via taxi and when we needed a taxi as well, translating our destination from English to Japanese. The front desk was quick for check in. The room was spotless and cozy. The city view was spectacular with a balcony. Especially like that they are eco friendly, providing a water craft to refill. The fridge was exceptionally cold. Walkable to waterfront activities and train station."