"The receptionist was very helpful and professional "

"Parking was very good , breakfast was lovely and staff were helpful"

"This hotel is well located for central Birmingham without being in the city centre. It is close to the tram line into Grand Central Station or just a short taxi ride. It is also close to Edgbaston. The building itself is quite historic and full of character. Because of this it doesn't feature all the amenities that one would expect of a newer hotel. However the rooms are spacious and comfortable and the staff very friendly and helpful."

"Room and facilities all fine - clean, comfort and well-maintained What made the stay exceptional were the warm, welcoming helpful staff Thank you!"

"The staff couldn’t have been more helpful and friendly"