"Overall, my wife and I had an excellent babymoon at this resort! The location was unbeatable, and resulted in a complete and total relaxation for the entire trip. We never had to wake up early to put down towels at the beach, and never had to wait to be seated for any meals. The food at the hotel was honestly top-notch, and was the best I've ever had at any resort of ever stayed (and not just in the Caribbean!). All the while we had an excellent stay, I will note that there were a few areas for improvement:
-Some of the Skyridge Villas are in need of an exterior paint job
-Our room was 98% clean upon arrival, but the indoor shower had several areas where there was hair from a previous occupant. This was quickly addressed once reported, but was glaringly obvious upon first glance.
-The bed in the room my wife and I found to be much too firm
-Lastly, communication amongst the staff, particularly regarding pre-arrival preferences and execution of included amenities could be improved. For example, as a pre-arrival request, we were to have sodas in our fridge upon check-in, however, this was not fulfilled, and took multiple follow-ups with staff to be resolved. We also had a question about whether room service was included in our all-inclusive package, and received different answers to this question depending on who we asked. We also had some amenities on our island tour that were advertised, but not provided, because no one ensured they were received upon our return to the hotel."
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