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Hotel Isabel

2.5 star property
Travelers step into Mexico's vibrant cultural heart at Hotel Isabel, where local cuisine awaits and the rooftop terrace offers spectacular city panoramas

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Hotel Isabel, with its proximity to Metropolitan Cathedral and National Palace, offers a unique blend of comfort and culture. Enjoy Mexican cuisine at the on-site restaurant or unwind on the rooftop terrace with breathtaking views. With free in-room WiFi, a 24-hour front desk, tour/ticket assistance and luggage storage you'll feel right at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, Shared Bathroom

Room, Shared Bathroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Room, Shared Bathroom

Highlights

Individually furnished
Flat-screen TV
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room

Basic Room | In-room safe, individually furnished, iron/ironing board, free WiFi

Basic Room

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Comfort Double Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

In-room safe, individually furnished, iron/ironing board, free WiFi

Triple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Quadruple Room

Shower, towels

Classic Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | In-room safe, individually furnished, iron/ironing board, free WiFi

Comfort Quadruple Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room

Family Room | In-room safe, individually furnished, iron/ironing board, free WiFi

Family Room

Highlights

Individually furnished
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 5
  • 5 Twin Beds

View all photos for Economy Double Room

Economy Double Room | In-room safe, individually furnished, iron/ironing board, free WiFi

Economy Double Room

Highlights

Individually furnished
Flat-screen TV
2 bathrooms
Cable channels
Daily housekeeping
Located on the top floor
In-room safe
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Historic Center, a neighborhood in Mexico City, Hotel Isabel is near a metro station. Palacio de Bellas Artes and Paseo de la Reforma are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome. Visit our Mexico City travel guide
Map
Isabel La Catolica N° 63, Centro Historico, Mexico City, CDMX, 06000

What's nearby

  • MexicoCity_TorreLatinoamericana_501748_08
    Torre Latinoamericana
    7 min walk - 0.6 km
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    8 min walk - 0.8 km
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    9 min walk - 0.8 km
  • Alameda Central which includes a statue or sculpture, a monument and heritage elements
    Alameda Central
    10 min walk - 0.9 km
  • 0_dv604023
    Zócalo
    10 min walk - 0.9 km

Getting around

  • Mexico City Buenavista Station
    5 min drive
  • Isabel la Catolica Station
    5 min walk
  • Benito Juarez International Airport (MEX)
    21 min drive

Restaurants

  • Azulísimo
    3 min walk
  • Terraza XX
    1 min walk
  • Taquería El Torito
    2 min walk
  • Coox Hanal
    2 min walk
  • Vips
    2 min walk

About this property

Hotel Isabel

Hotel near Zócalo
Palacio de Bellas Artes and Alameda Central are located near Hotel Isabel, which provides a rooftop terrace, laundry facilities, and a bar. The on-site Mexican cuisine restaurant, Isabel, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and an elevator
Room features
All 74 individually furnished rooms feature comforts such as free WiFi and safes.
Other amenities include:
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isabel

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Mexico City
Hotel Isabel
Isabel Mexico City
Hotel Isabel Hotel
Hotel Isabel Mexico City
Hotel Isabel Hotel Mexico City

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Isabel doesn't offer parking.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Isabel?

Check-out is at noon.

Where is Hotel Isabel located?

Located in Historic Center, this hotel is within a 10-minute walk of Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Isabel la Catolica Station is only a 5-minute walk and San Juan de Letran Station is 7 minutes.

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Reviews

Hotel Isabel Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 179 out of 579 reviews
Rating 8 - Good. 225 out of 579 reviews
Rating 6 - Okay. 110 out of 579 reviews
Rating 4 - Poor. 34 out of 579 reviews
Rating 2 - Terrible. 31 out of 579 reviews

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness
Staff were friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcomed by staff They helped me with my luggage My room was very comfortable and the building was charming. I enjoyed the Navidad decorations.
Stayed 1 night in Dec 2025

10/10 Excellent

JESUS F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the heart of México!

Easy booking, friendly front desk people, good location.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the historic center of Mexico City. Like a lot of the historical center, the hotel is old and a great classical building! beds were comfortable, rooms are big and very basic. Great floor to ceiling doors on the balcony! My only complaint was that it was noisy outside most of the time.
Stayed 6 nights in Oct 2025

10/10 Excellent

natesia

Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed our stay. It was in a great location. Very walkable.
Stayed 1 night in Mar 2025

10/10 Excellent

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities
Real vintage charm, with a tasty and economical restaurant on the premises. Old fashioned with old fittings carefully maintained. Excellent location close to Bellas Artes and the Zocalo. Excellent public transportation close by and very walkable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very near the Zócalo and several metro stations. Spacious rooms, kept very clean. Most of the staff were very welcoming.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Near many things in the historic centre
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were courteous,professional and helpful,really enjoyed my stay.
Stayed 5 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, amenities
Good location. Seemed to have a history
Stayed 6 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Historic character
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Mexico City! As a solo traveler I stay at hostels but this time I wanted something unique. Architecture is so unique and. Add me apreciare the art of Mexico even more. The staff are so friendly and always made sure I was okay. Great budget for its location.
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for sightseeing in Mex City

It is a very nice old building with a good and large room, friendly staff and an overall good experience. The location is also very good, you can do the most important sightseeing in one day on your own by walking: Plaza de la Constitutión, Catedral Metropolitana, Torre Latino and Templo Mayor. On side downside, the central location means it is a pretty loud place to stay. A 21 million people city never sleeps.
Stayed 2 nights in Mar 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Hotel, convenient location. Staff were very friendly and helpful, always took care of us. Little noisy from the street but worth it for the walking distance to the center of the city.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being in the Historic District, close to museums & the Zocalo. Staff was helpful, room was simple and affordable, restaurant on the premises was convenient, location felt safe. Driver Benito was reliable and pleasant.
Stayed 5 nights in Sep 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in Mexico City. Location. Staff. Quality restaurant. Great value
Stayed 3 nights in Jan 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a few nights

Stayed here 3 nights, good location. Room is clean, bed is very firm. If you stay, read the fine details. A lot of rooms have a bathroom down the hallway which is shared by other rooms. It’s an individual shower/toilet that is used by other guests. The price is good. There’s a restaurant right next to it. Good food.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine basic hotel

I stayed in the room with a shared bathroom. There were two shared bathrooms in the close proximity to the room and they were never busy when I used them. The beds in the room are very hard for my taste. Both nights I was there, some other guests were a little noisy from time to time but nothing too bad. Overall a decent stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and helpful. Coming in on a red-eye flight, I showed up at the hotel at 7:30 in the morning. Check in is at 2:00pm, abd I was just hoping to store my bags until I could get my room. I was very tired from not sleeping all night. The employee at the counter said that since a room was ready, they would let me get in then, almost 7 hours early! Talk about good service.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

A step back in time

This hotel is right in the city center so you can walk to the zocalo, Bellas Artes, and many other places. It is a vibrant active area. The hotel is a classic old Mexican building. Our room was huge with a balcony view of the street. The staff is extremely helpful, and there are plenty of people around to ask questions to, etc. They have a good restaurant that has quick and friendly service. The maids clean your room every day, including mopping the floors. The only issues are no heating or air conditioning, which we didn't need, and the street noise, because we were in the city center. If you shut the windows, it takes care of most of it, and it quiets down at night.This place is old, which is what we wanted. It had classic charm.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times in the last 12 months, and each time I have found my room to be spotless. The bathrooms are clean, no mould spots, the beds are comfortable and the bedding also is spotless. Sure, it is a very old building (there is a plaque on the outside wall which says that someone of note died there in the 1850s) and it retains a lot of its original character. Staff are friendly and helpful, and the reception desk is manned 24 hours per day. The hotel is located in the Historic Centre of Mexico City, about a 10 minute walk from the zocalo. Several pedestrians only streets make this a colourful and interesting exercise. I have not felt uncomfortable or uneasy walking round this area in the evening. The restaurant does great breakfasts, also lunch and dinners. If you are looking for the Hilton, this hotel is not for you, but if you are looking for a basic but clean, comfortable hotel, Hotel Isabel should be right for you.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness
Nice staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Prudencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Interesting architecture and great staff, a great combination!
Stayed 3 nights in Feb 2025

6/10 Okay

Maribell

Liked: Staff & service, amenities
Walkable to the historic center but the area in general feels chaotic. Hotel staff was wonderful though and bed was comfortable!
Stayed 2 nights in Jul 2025