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Hotel HO Merida

3.5 star property
Hotel HO Merida sits in the heart of Mérida Centro, where travelers discover a garden oasis that perfectly blends Mexican hospitality with the city's rich heritage

Choose dates to view prices

Guests connect with free WiFi in their rooms while the outdoor pool offers a refreshing break after exploring. The helpful staff assists with tour tickets to nearby attractions like Mérida Cathedral, where visitors can explore the area's fascinating history just steps away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AED 184
AED 222 total
includes taxes & fees
17 Mar - 18 Mar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(18 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Heated floors
Desk
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Heated floors
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room

Elite Room | In-room safe, desk, free WiFi, bed sheets

Elite Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
Heated floors
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Mérida, Hotel HO Merida is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and Centro Cultural de la Niñez Yucateca are also worth visiting. Visit our Mérida travel guide
Map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121

What's nearby

  • Municipal Palace of Merida which includes night scenes and heritage elements
    Municipal Palace of Merida
    3 min walk - 0.3 km
  • Merida Cathedral which includes heritage architecture and night scenes
    Mérida Cathedral
    3 min walk - 0.3 km
  • Plaza Grande showing signage and a park
    Plaza Grande
    3 min walk - 0.3 km
  • US Visa Applicant Service Center
    6 min walk - 0.6 km
  • Parque Santa Lucía
    10 min walk - 0.9 km

Getting around

  • Teya-Merida Station
    27 min drive
  • Mérida International Airport (MID)
    16 min drive

Restaurants

  • Dulcería y Sorbetería Colón
    4 min walk
  • Restaurante “La Jarana”
    3 min walk
  • Burger King
    4 min walk
  • McDonald's
    3 min walk
  • Los Trompos Centro 60
    3 min walk

About this property

Hotel HO Merida

Hotel near Paseo de Montejo
Close to Mérida Cathedral, Hotel HO Merida provides amenities like a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and tour/ticket assistance
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel HO Merida offer thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Wardrobes/closets and heated floors
  • 45-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Frequently asked questions

Does Hotel HO Merida have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Hotel HO Merida?

As of 7 March 2026, prices found for a 1-night stay for 2 adults at Hotel HO Merida on 17 March 2026 start from AED 184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel HO Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel HO Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel HO Merida?

Check-out is at noon.

Where is Hotel HO Merida located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Museo Casa Montejo and Mérida Cathedral. Paseo de Montejo is 0.9 mi (1.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel HO Merida Reviews

7.8

Good

8.6

Cleanliness

7.6

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 143 out of 327 reviews
Rating 8 - Good. 85 out of 327 reviews
Rating 6 - Okay. 47 out of 327 reviews
Rating 4 - Poor. 26 out of 327 reviews
Rating 2 - Terrible. 26 out of 327 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived.
Stayed 2 nights in Oct 2025

10/10 Excellent

Camilo

Liked: Cleanliness, amenities, property conditions & facilities
The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate.
Stayed 5 nights in Jul 2025

6/10 Okay

Silvia

Liked: Cleanliness
The área was good and the kitchen lady
Stayed 4 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024

6/10 Okay

CYRIL

Liked: Staff & service
Disliked: Amenities
Very nice staff. Room was clean, but could use some TLC - bathroom fixtures in rusted, busted condition. Main issue was that they not only did not offer a room upgrade (there were plenty available) or the 1 free beverage per stay as an Expedia platinum member at a VIP access hotel, but they didn't even put me in the premium room I paid for.... I tried to inquire at the front desk, and they were very nice, but they didn't understand even though I showed them the pictures and the reservation. Oh well, I paid an extra $50 for a premium room that I didn't get, and I wasn't offered the available perks for a VIP access hotel, but otherwise it was a good stay. I will, however, explore other options on my next visit.
Stayed 3 nights in Dec 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small property. Very Convenient and walkable to city center. Staff was friendly and rooms were clean.
Stayed 7 nights in Mar 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Stayed 3 nights in Jan 2025

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect.
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Maintenance in property needs improvement , some areas are dirty and not enough furniture in rooms. Personal staff are very nice and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Very clean and quiet.
Stayed 8 nights in May 2024

6/10 Okay

Mario Luis

Liked: Property conditions & facilities
Disliked: Amenities
Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock.
Stayed 4 nights in Mar 2025

8/10 Good

Damaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our fist night we where moved to Hotel México because the ac was not working in our room, Hotel México is clean it is also in downtown.
Stayed 4 nights in May 2024

6/10 Okay

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is cute EZ walk to city center staff is amazing but adding a small dresser would make it perfect
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic old school charming Hotel

If you want to experience real Mexico this is a great place. GREAT location. 1-1/2 blocks from the grand plaza. Charming old school center patio hotel, 24 hour desk,small pool but cool for a dip,breakfast on the patio included in our stay. Staff vey helpful and clean place. Awesome value. Lots of Mexican tourists there. We loved it!
Stayed 7 nights in Apr 2024

6/10 Okay

Awaldo

Liked: Cleanliness, staff & service
Hotel was conveniently located to all of our activities and room was serviced every day. However, the room was lacking the proper storage for clothing. facility was very basic.
Stayed 11 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Hotel is nice and clean and the staff is very helpfull. I didn't test the pool but it looked nice. Good for a little dip on a hot day. I booked an Uxmal trip from the front desk and it was great price and amazing trip. The walkways in Merida are narrow and made with tiles so if you have luggage, maybe take a taxi from bus station even if it's only 10-15min walk.
Stayed 3 nights in Feb 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
Stayed 2 nights in Dec 2024

8/10 Good

MCraig

Liked: Cleanliness, staff & service, amenities
Colonial property - our rooms was charming - 12ft ceiling! Vintage wood door. Spacious Excellent location for walking to historic centre and markets where THE LOCALS shop! Some of the staffn, although friendly, did not seem well-trained or knowledgeable. Breakfast was mediocre. Our room, although charming, was on the stairway to the front entrance that opens to the street, was very noisy at night. Although charming, you may prefer a room further back.
Stayed 4 nights in Feb 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally Located Very Clean Hotel

We enjoyed our stay at Hotel HO. The room was cleaned everyday and the housekeepers were amazing. There is a nice, smallish pool on the grounds and free parking too. Centrally located between two parks on an excellent street in Historico Centro. Check in was a little difficult, initially being told we didn't have a room, although it was prepaid. Requesting additional towels or blankets from the front desk was pointless, as they kept forgetting, or lost the note they wrote to themselves as a reminder. Housekeeping finally took care of us, the front desk, not so much. The front desk also forgot to turn on our hot water so when we showered the first night, there was no hot water.
Stayed 7 nights in Jan 2024

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you are on a budget this is a good option. You basically get what you pay for, the rooms are small, beds are ok, bathroom is ok, the hotel is clean. They don't provide hand towels in the bathroom, we didn't have hot water in the shower -it wasn't really an issue for us, since it the weather was terribly hot. There is no safe in the rooms, whrn we requested one, they provided it but stated that it couldn't be screwed/anchored to the wall, which it defeats the purpose of having it. It's located withing walking distance to many restaurants, coffee shops, convenience stores, pharmacies. This is not a hotel I would recommend unless it's your last resource.
Stayed 7 nights in Mar 2024

8/10 Good

Sebastian

Liked: Cleanliness
Disliked: Staff & service
First of all, we did not get the room which we booked online. They gave us a way darker and not as nice room. We were able to switch room, however it was still not the room from the pictures online. They stated they are all already booked and therefore not available. Quite annoying. Sure the second room was better but still smaller and not as comfortable. Anyway, on our third and fourth night, we finally got the room from the photos. Which was very nice. The service was a bit annoying as there was no service. Everytime we needed a pool towel we were sent back and forth from the reception to the housekeeping staff and back. Please just give us a damn towel - should not be that difficult. Breakfast was ok. All together, nice hotel, very convenient location but the "service" and the rooms need some updates.
Stayed 1 night in Feb 2024