Hacienda Santa Cruz

Property class: 4

Choose dates to view prices

You can look forward to a poolside bar, a terrace, and shopping on site at Hacienda Santa Cruz. Indulge in a body wrap, Ayurvedic treatments, and a Swedish massage at the onsite spa. The on-site restaurant, "Valentina", offers breakfast, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Double Beds (Matrimonial)

Room

Deluxe Room, 2 Double Beds (Matrimonial)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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Room

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Room

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

A bedroom with a bed, a bedside table, a lamp, a chair, and a door.

Junior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Beds

Room

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds

Room

Family Room, Multiple Beds

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

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Las Brisas Merida

Mérida Centro
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 409 reviews
The price is AED 531
AED 688 total
includes taxes & fees
27 Oct - 28 Oct
Las Brisas Merida

About the neighborhood

Located in Mérida, Hacienda Santa Cruz is in a rural area and near the airport. Museum of the City of Merida and Hacienda Yaxcopoil are cultural highlights, and some of the area's notable landmarks include Plaza Grande and Municipal Palace of Merida. Don't miss out on a visit to Animaya Zoological Park. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and ecotours nearby. Visit our Mérida travel guide
Map
Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    20 min drive - 11.6 km
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    20 min drive - 11.6 km
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    22 min drive - 13.1 km
  • Grutas de Tzabnah
    13 min drive - 11.5 km
  • Kukulcan Stadium
    14 min drive - 11.9 km

Getting around

  • Teya-Merida Station
    26 min drive
  • Mérida International Airport (MID)
    15 min drive

Restaurants

  • The Italian Coffe Company
    7 min drive
  • Pizza Hut
    7 min drive
  • Pizza Hut
    5 min drive
  • La Fragata Del Pirata Morgan
    7 min drive
  • las primas
    6 min drive

About this property

Hacienda Santa Cruz

  • Upscale hotel near Mérida Cathedral
  • Consider a stay at Hacienda Santa Cruz and take advantage of a poolside bar, a terrace, and shopping on site. Indulge in a body wrap, Ayurvedic treatments, and a Swedish massage at the onsite spa. The on-site restaurant, "Valentina", offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools along with pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a TV in the lobby, and a porter/bellhop
    • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • Room features
  • All guestrooms at Hacienda Santa Cruz have thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • 42-inch plasma TVs with satellite channels
    • Daily housekeeping and phones

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Mérida
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 576 reviews
The price is AED 657
AED 858 total
includes taxes & fees
17 Nov - 18 Nov
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Frequently asked questions

Does Hacienda Santa Cruz have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

Is Hacienda Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Santa Cruz?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hacienda Santa Cruz?

Check-out is at noon.

Where is Hacienda Santa Cruz located?

Situated near the airport, this spa hotel is within 9 mi (15 km) of Museum of the City of Merida, Mérida Cathedral, and Plaza Grande. Municipal Palace of Merida and Hacienda Yaxcopoil are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Santa Cruz Reviews

8.6

Excellent

9.4

Cleanliness

6.4

Location

8.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 80 reviews
Rating 8 - Good. 19 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, beautiful grounds, helpful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secluded Hacienda

This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great friendly service. Food is amazing!
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and historic property, lovely rooms and huge bathrooms. The grounds are amazing but seem 50% inactive and it was eerily empty for our visit in late January. Also, few staff speak English. Location is 30 minutes from center of Merida. Still, we loved it and recommend it.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping into this place is like stepping into an oasis of solitude and quiet. The whole property is beautiful. The buildings are stunning. Be sure and eat at the restaurant - may have been the best food we ate on our whole trip. Just wonderful!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hacienda was great!! I love the place; however, the location was not great for us because it was in the south side of Mérida which looked isolated and there were no restaurants or shops or a way to walk around outside of the hotel. We canceled the second night and went to the north side which is more tourist friendly. Overall it was a good place.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i requested a receipt, invoice upon leaving the place..they didnt supply me with one..they said they would email me one..a week and a half later i have not received a receipt..can you (Expedia) help me obtain a receipt, invoice for my stay there?
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrives at the hotel and a few problems came up. First, they wanted to charges us for the room when it was already paid. We didn’t get the room we paid for. There was a wedding that was playing VERY loud music. They should consider sound proofing their windows. I asked for a wine bottle opener and I e but they wanted to charge me for the ice. The hotel is beautiful but the neighborhood is not the best. Overall, a very bad experience for a first class hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
très très beau cadre
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Lo bueno, la hacienda y sus espacio, los detalles en la gabitaciones muy lindas, el desayuno en la terraza, el servicio y trato del personal. LO MALO, todos los días hay fiesta de noche, abrumador el sonido, la tranquilidad no es compatible con los fiestones de noche TODOS LOS DIAS.Alimentos con aceite rancio o platos con sabor a jobon, el costo no es equivalente a la calidad de los productos. Se desatiende al huésped por estar atentos a los detalles y preparativos de las fiestas. Es una lástima, debido a que vulneran la experiencia del huésped que busca tranquilidad y confort por festejos TOFOS LOS DIAS QUE INCLUYEN JUEGOS PIROTECNICOS Y NI LES AVISAN A LOS HUESPEDES, NO VAYAN CON NIÑOS CHIQUITOS, ESO ES TERRIBLE. SI CAMBIAN ESO SERIA PERFECTA.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Toda la propiedad y el personal
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reserva. Solo que reservamos la presidencial y nos la cambiaron a la mera hora sin avisar. Mal por el hotel.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
todo
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una hacienda hermosa , con unos jardines increíbles
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sehr schöne Unterkunft
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lugar muy bello bendiciones
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, servicio excelente, una maravilla !
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitaciones y restaurante
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Cerró restaurantes y todo servicio por la posible llegada del huracán Berly, retiro personal de limpieza y nos dejó a la buena de Dios. No pudimos tomar ni un café.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio es malo, se les perdió las llaves de nuestro cuarto No me entrego mi pasaporte a la hora del check in. Lo bueno que me acorde Había una mochila en la cama que no era de nosotras.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bonito el lugar pero se ve que le falta personal. A partir de las 5pm cerro el restaurante de la hacienda y no nos dijeron nada al hospedarnos y nos quedamos sin cenar ya que no llegan los servios de rappi, ni uber eats.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Me gusto la experiencia
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Servicio excelente. Muy bonitas instalaciones. Lo único malo es que hubo una boda y la música estuvo a todo volumen hasta las 3 am
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad está hermosa y súper bien cuidada, el personal es súper amable y servicial y la comida está deliciosa !!!
Stayed 1 night in Jan 2024