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Crowne Plaza Merida by IHG

4.0 star property
A luxurious retreat near Mérida's historic treasures where guests can enjoy a hearty breakfast before exploring the rich Maya heritage nearby

Choose dates to view prices

AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 474
AED 571 total
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (Pet Friendly)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View, Corner

Standard Room, 1 King Bed, City View, Corner | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (Pet Friendly)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium Room, 1 King Bed, City View (High Floor) | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Corner (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Local meal delivery service
Coffee/tea maker
  • City view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View (High Floor)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Coffee/tea maker
Digital channels
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Mérida, Crowne Plaza Merida by IHG is in the city center and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Plaza Altabrisa and La Isla Mérida Cabo Norte. Paseo de Montejo and Great Museum of the Maya World are two other places to visit that come recommended. Visit our Mérida travel guide
Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo showing a monument and night scenes
    Paseo de Montejo
    1 min walk - 0.1 km
  • Great Museum of the Maya World showing modern architecture
    Great Museum of the Maya World
    3 min drive - 2.6 km
  • Diamonds Casino
    16 min walk - 1.4 km
  • Yucatán Siglo XXI Convention Center
    3 min drive - 2.6 km
  • Plaza Galerias Mall
    4 min drive - 3.3 km

Getting around

  • Teya-Merida Station
    30 min drive
  • Mérida International Airport (MID)
    27 min drive

Restaurants

  • Starbucks Campestre
    3 min walk
  • Pastor Suizo
    1 min walk
  • Sanbravo
    3 min walk
  • La Gibba
    4 min walk
  • La Tratto Península
    2 min walk

About this property

Crowne Plaza Merida by IHG

Upscale hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and an elevator
  • A TV in the lobby, concierge services, and a ballroom
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 753 reviews
The price is AED 691
AED 833 total
includes taxes & fees
16 Feb - 17 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 450 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (3,789 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 per person
  • Pet fee: MXN 1000.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 9:00 AM to 8:00 PM

Frequently asked questions

Does Crowne Plaza Merida by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Crowne Plaza Merida by IHG pet-friendly?

Yes, Crowne Plaza Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 1000.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Merida by IHG?

Check-out is at noon.

Where is Crowne Plaza Merida by IHG located?

Located in the heart of Mérida, this hotel is 0.1 mi (0.1 km) from Paseo de Montejo and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

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Reviews

Crowne Plaza Merida by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 364 out of 482 reviews
Rating 8 - Good. 66 out of 482 reviews
Rating 6 - Okay. 28 out of 482 reviews
Rating 4 - Poor. 12 out of 482 reviews
Rating 2 - Terrible. 12 out of 482 reviews

Reviews

10/10 Excellent

Willa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.
Stayed 1 night in Jan 2026

10/10 Excellent

Heladio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect nice and excellent people
Stayed 1 night in Oct 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , parking and cleanliness !
Stayed 1 night in Jul 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird. The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge. Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple retreat

The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025

10/10 Excellent

Julen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Stayed 2 nights in Nov 2024

10/10 Excellent

Sören

Very nice staff!
Stayed 3 nights in Jul 2024

6/10 Okay

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Stayed 2 nights in Jun 2024

8/10 Good

Catherine Elizabeth

Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Stayed 5 nights in Feb 2025

4/10 Poor

Marco

Disliked: Cleanliness, staff & service
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back. Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel. We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL. Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
Stayed 3 nights in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Pet Friendly extra ! The hotel is new a pretty . Can’t ask for more
Stayed 3 nights in Dec 2024