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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene elegance with breathtaking views

Magical surroundings and modern, stylish design define this serene Menaggio retreat. Delight in a gorgeous spa, fantastic on-site dining, and breathtaking views that elevate your stay.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 4,552
AED 5,050 total
includes taxes & fees
15 Jun - 16 Jun

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About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

  • Luxury hotel near Menaggio Beach
  • Located close to Menaggio and Cadenabbia Golf Club and Villa Carlotta, Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides a free breakfast buffet, a garden, and dry cleaning/laundry services. Treat yourself to a body treatment, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool and an indoor pool
    • Free valet parking
    • Bike rentals, an electric car charging station, and a 24-hour front desk
    • Smoke-free premises, concierge services, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 81 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Separate tubs/showers, bidets, and free toiletries
    • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in DCA ESG Sustainable, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
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  • Parking included
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The price is AED 1,632
AED 1,830 total
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Victoria Concept & Spa, by R Collection Hotels on 15 June 2026 start from AED 4,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Victoria Concept & Spa, by R Collection Hotels pet-friendly?

Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels allows pets (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Victoria Concept & Spa, by R Collection Hotels located?

Situated on a lake, this luxury hotel is 0.4 mi (0.6 km) from Menaggio Beach and within 3 mi (5 km) of Menaggio and Cadenabbia Golf Club and Villa Carlotta. Villa del Balbianello and Lake Lugano are also within 9 mi (15 km). Varenna-Esino Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 107 out of 115 reviews
Rating 8 - Good. 2 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, meticulous property where the staff truly makes you feel at home. Very family friendly. The spa is the NICEST spa I have ever been to in my life! 5 stars all the way!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply amazing. The property, the staff and amenities were all world class. The Ritz could take lessons from this staff. A truly wonderful gem. We will be back.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the lake. Great breakfast.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best customer experiences we have ever had. Staff was amazing taking care of every need and helping with anything. Absolutely amazing top to bottom.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victoria was absolutely amazing. The most beautiful location & hotel with the best staff...and the spa & beach club were great perks!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail is thoroughly thought out in this hotel, impeccable service, amazing facilities and amenities
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a magic location. The spa is incredible.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robin

Liked: Amenities
Very very good staff
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional and kind staff. Great restaurant on the property and fantastic views
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Abdolkarim

Spa was amazing, our room was on the first floor with no meaningful views.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough good things about the Grand Hotel Victoria. From the immaculately kept grounds; beautiful lush hydrangeas, wonderful pool, exceptional restaurants, to the staff. The staff is friendly, accommodating, and made me and my fiancé feel right at home. We had several hiccups with travel along to and from Como and the staff went above and beyond to make sure we got to our destinations safely and smoothly. To travelers: do check out the local gelato spot that is a 5 minute walk from the hotel (pro-tip: get the pistachio) and the restaurant “Dal Tato” for some amazing Italian food.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Jessica Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Cathlietts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Parkash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst 5 star hotel we have stayed in. They are a fairly new 5 star hotel (4 star before their extension) and this showed in their customer service. They want to help but they do not take no as an answer, very pushy and uncomfortable. The room smelt of sewage and the drain was gurgling (we were in the new extended part of the hotel). One towel was dirty. The room service breakfast choice extremely poor. The good things were the indoor spa, comfy bed and the breakfast in the restaurant.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for making our stay fantastic

A magnificent stay from start to end. Just fantastic, friendly staff, serviceminded, great rooms, pool and spa. We will be back! If we are to point out areas of improvement, dinner at the hotel was not that great (we had duck which was not that well done), and the bar area feels a bit naked (acoustic & naked walls). But this is minor areas to fix, all in all a 10 out of 10👍
Stayed 2 nights in Jun 2024