City Edge Box Hill offers a modern retreat in upscale Box Hill. Practical amenities like dry cleaning and luggage storage keep visits hassle-free. Multilingual staff help guests discover an authentic Melbourne experience beyond typical tourist spots.
Located in Box Hill, a neighborhood in Melbourne, Comfort Apartments Box Hill is in a shopping district and near a metro station. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and travelers looking to shop may want to visit Collins Street and Chadstone Shopping Mall. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Visit our Melbourne travel guide
This smoke-free aparthotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Tempur-Pedic bed. Weekly housekeeping is available.
Comfort Apartments Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Daily housekeeping
Free newspapers in lobby
Iron/ironing board
Luggage storage
Multilingual staff
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
53 units
8 floors
Built in 2016
Connecting units available
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30
Special check-in instructions
The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 25 per day
Cribs (infant beds) are available for AUD 10.0 per stay
Property payment types
Important information
Optional extras
Self parking fee: AUD 15 per night
Early check-in fee: AUD 30 (subject to availability)
Late check-in fee
Late check-out fee: AUD 30 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Rollaway bed fee: AUD 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill
Comfort Apartments Box Hill Box Hill
Comfort Apartments Box Hill Aparthotel
Comfort Apartments Box Hill Aparthotel Box Hill
Frequently asked questions
Is Comfort Apartments Box Hill pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Comfort Apartments Box Hill?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Comfort Apartments Box Hill on 11 March 2026 start from AED 366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for AUD 15 per night. Limited spots are available.
What time is check-in at Comfort Apartments Box Hill?
Check-in start time: 2 PM; Check-in end time: 9 PM. Early check-in is available for a fee of AUD 30 (subject to availability).
What time is check-out at Comfort Apartments Box Hill?
Check-out is at 10 AM. Late check-out is available for AUD 30 (subject to availability).
Where is Comfort Apartments Box Hill located?
Located in Box Hill, this aparthotel is 0.4 mi (0.6 km) from Box Hill Hospital and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and St Vincent's Private Hospital are also within 6 mi (10 km). Box Hill Station is 6 minutes by foot and Laburnum Station is 21 minutes.
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Reviews
Comfort Apartments Box Hill Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 92 out of 291 reviews
10 - Excellent
92
Rating 8 - Good. 114 out of 291 reviews
8 - Good
114
Rating 6 - Okay. 50 out of 291 reviews
6 - Okay
50
Rating 4 - Poor. 24 out of 291 reviews
4 - Poor
24
Rating 2 - Terrible. 11 out of 291 reviews
2 - Terrible
11
Reviews
10/10 Excellent
Karl
25 December 2025
Liked: Cleanliness, amenities
Great location
Karl
Stayed 1 night in Dec 2025
8/10 Good
Gloria
2 March 2025
Liked: Cleanliness, room comfort, communication
It was a comfortable stay - and the area is convenient.
Gloria
Stayed 13 nights in Feb 2025
10/10 Excellent
Jane
19 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room
Customer Service very good
Jane
Stayed 4 nights in Sep 2025
10/10 Excellent
Helga
8 September 2024
Liked: Cleanliness, room comfort, communication
Great place to stay
If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Location was wonderful, room was clean and reception lady was very helpful
Brett
Stayed 1 night in Apr 2024
10/10 Excellent
Tracie
18 January 2025
Liked: Cleanliness, room comfort, communication
Great place to stay
Clean motel, very friendly receptionist
Great location- close to hospital, rsl,park
Plenty room to move, lock up garage
The only complaint need an airconditioner facing bedroom apart from that GREAT
Tracie
Stayed 3 nights in Jan 2025
10/10 Excellent
Brad
12 October 2025
Liked: Cleanliness, room comfort, communication
Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking
Brad
Stayed 2 nights in Oct 2025
8/10 Good
John
22 May 2025
Liked: Cleanliness
Liked the warming air conditioning !
John
Stayed 1 night in May 2025
10/10 Excellent
Kelvin
21 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Reception staff was very professional
Kelvin
Stayed 1 night in Jul 2024
6/10 Okay
Rudolph
13 January 2025
Liked: Communication
Property is very dated compared to the photos online. Conveniently located.
Rudolph
Stayed 3 nights in Jan 2025
6/10 Okay
Verified traveler
31 August 2025
Disliked: Cleanliness
Not as expected
Hard to find, neglected entrance and access areas, it's less than inviting.
Bathroom was grimy and needs a through clean.
Need comfy.
Verified traveler
Stayed 2 nights in Aug 2025
10/10 Excellent
Peter
15 June 2024
Liked: Cleanliness, amenities, communication
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Peter
Stayed 3 nights in Jun 2024
8/10 Good
Angel
15 March 2024
Liked: Cleanliness, amenities, communication
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Angel
Stayed 2 nights in Mar 2024
6/10 Okay
Dennis
16 July 2024
Liked: Cleanliness, communication
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly.
The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Dennis
Stayed 2 nights in Jul 2024
8/10 Good
Leigh
17 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants.
The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly.
The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Leigh
Stayed 1 night in Jul 2024
8/10 Good
Sima
30 October 2025
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were friendly and we arrived super late but they were there to help us check in
Sima
Stayed 1 night in Oct 2025
10/10 Excellent
Bertram
29 October 2025
Liked: Cleanliness, room comfort, communication
Good location and heating and air con in good working condition
Bertram
Stayed 3 nights in Oct 2025
8/10 Good
Ray
21 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.
Ray
Stayed 1 night in Oct 2025
8/10 Good
Clare
3 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, easy check in after hours and good location
Clare
Stayed 1 night in Aug 2025
8/10 Good
Sima
13 November 2025
The host surprisingly was available when we arrived at 1 am
Sima
Stayed 2 nights in Oct 2025
8/10 Good
Mommary
30 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
that is quite good. it is okey for me.
Mommary
Stayed 1 night in Dec 2025
8/10 Good
trenell
9 December 2025
Liked: Amenities, communication
The room was fairly neat, bedding could be slighlty more modern. Parking was extra, at the back towards the parking it looked quite unsafe and the gate was very very slow also very untidy by the parking area.
Good enough if on a tight budget. General appearance a bit beat up and worn down. Room had a very loud air con, which was only mildly effective. No clothes driers despite being listed on the amenities.
Matt
Stayed 7 nights in Dec 2025
8/10 Good
Chi Ming Chammy
31 March 2025
Liked: Cleanliness, property conditions & facilities, communication
Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court
Chi Ming Chammy
Stayed 3 nights in Mar 2025
10/10 Excellent
Vicki
14 August 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication