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"Location is right in the heart of the city and next to the shopping mall. "

"Great"

"Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room."

"An excellent hotel that was clean, luxurious and a decent price. Sibtain the manager was super friendly. Having a restaurant next door is a huge positive. Definitely recommend this hotel whether you are solo or with family. "

"Enjoyed my stay. "

"The moment we stepped into the lobby, we knew this stay would be special. The architecture and design are breathtaking, blending classic elegance with modern comfort. It felt less like a hotel and more like a private, opulent retreat. Every corner is meticulously cared for, creating an atmosphere of pure tranquility and luxury. We felt pampered and rejuvenated throughout our entire visit. An absolutely flawless experience from start to finish—worth every single star."

"Wi-Fi was disappointing. There was a generator that was going, and I couldn’t leave my door open on the balcony because of the exhaust fumes which was very annoying."

"Okay"

"good"