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The Mandeville Hotel

3.0 star property
Travelers can take a refreshing dip in the outdoor pool, wander through the garden, savor local cuisine at the restaurant, or enjoy drinks at the bar

Choose dates to view prices

The Mandeville Hotel sits in the town center, offering a welcoming garden and outdoor pool for relaxation. The restaurant serves delicious meals, while the bar provides a perfect spot to unwind. Guests appreciate the helpful staff and can stay connected with WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Room, 1 King Bed, Balcony, Pool View

In-room safe, bed sheets

Junior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Ceiling fan
Shower/tub combination
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | In-room safe, bed sheets

Superior Room, 1 Bedroom

Highlights

Air conditioning
Separate bedroom
Ceiling fan
Shower/tub combination
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Mandeville is home to The Mandeville Hotel. Manchester Parish Court and Marshall's Pen Great House are local landmarks, and the area's natural beauty can be seen at Gourie Forest Reserve and Cecil Charlton Park. Visit our Mandeville travel guide
Map
4 Hotel Street, Mandeville

What's nearby

  • Cecil Charlton Park, Mandeville, Manchester Parish, Jamaica, West Indies, Caribbean, Central America
    Cecil Charlton Park
    3 min walk - 0.3 km
  • Mandeville Market
    3 min walk - 0.3 km
  • Mandeville Parish Church
    3 min walk - 0.3 km
  • Manchester Parish Court
    3 min walk - 0.3 km
  • Mega Mart
    10 min walk - 0.9 km

Restaurants

  • Roast By Toast
    17 min walk
  • Juici Patties
    6 min drive
  • Juici Patties Plaza
    8 min walk
  • Popeyes Louisiana Chicken
    9 min walk
  • Mother's
    3 min walk

About this property

The Mandeville Hotel

Property highlights
You can look forward to a garden, a bar, and a restaurant at The Mandeville Hotel. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, 2 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • Ceiling fans, daily housekeeping, and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 9 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Arches

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 30 2024 to October 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mandeville Hotel
Mandeville Hotel London
The Mandeville Hotel London, England
The Mandeville Hotel Hotel
The Mandeville Hotel Mandeville
The Mandeville Hotel Hotel Mandeville

Frequently asked questions

Does The Mandeville Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Mandeville Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Mandeville Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Mandeville Hotel?

Check-out is at 11 AM.

Does The Mandeville Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Mandeville Hotel located?

Situated in Mandeville, this hotel is within a 5-minute walk of Reliance Centre, Mandeville Market, and Cecil Charlton Park. Manchester Parish Court and Mandeville Parish Church are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Mandeville Hotel Reviews

6.8

7.6

Cleanliness

7.8

Location

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 138 reviews
Rating 8 - Good. 35 out of 138 reviews
Rating 6 - Okay. 30 out of 138 reviews
Rating 4 - Poor. 18 out of 138 reviews
Rating 2 - Terrible. 21 out of 138 reviews

Reviews

8/10 Good

Elisabetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night, travelling from Blue Mountains to Negril. Confortable room and professional staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Ann Marie

Disliked: Property conditions & facilities
The staff was friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Easy to get around the shopping areas
Stayed 3 nights in May 2024

10/10 Excellent

Carvet

Liked: Cleanliness, staff & service
All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Stayed 3 nights in Jul 2024

8/10 Good

Maudlyn

Liked: Cleanliness, staff & service
We found the staff friendly and helpful. However, the hot water wasn't working in our room.
Stayed 1 night in Jan 2024

10/10 Excellent

RONDELL

Liked: Cleanliness, staff & service, amenities
Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned. The breakfast that was served was sooo delicious and I could've eat it all day if I could.
Stayed 3 nights in Oct 2023

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Stayed 9 nights in Nov 2023

8/10 Good

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
Great customer service, food was good, clean room every day i stayed. I would stay there again when I'm in town
Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I enjoyed my stay and would recommend others
Stayed 1 night in Oct 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated right in the town so everything was within walking distance. The breakfast was great and the front desk staff especially Colleen were nice and very helpful. Would stay again !
Stayed 4 nights in Oct 2022

8/10 Good

Sanatia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, comfortable and clean

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The Area was Quite and it felt safe.
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very responsive and always pleasant and courteous.
Stayed 4 nights in Aug 2023

10/10 Excellent

Dulcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stayed at the hotel for the first with my mother who gas visited the hotel several occasions. The staff were very kind, friendly and helpful. The neals including breakfast was amazing. Would definitely visit again.
Stayed 9 nights in Dec 2022

10/10 Excellent

Rashaad

Liked: Cleanliness, staff & service, property conditions & facilities
There was a receptionist there that showed me so mich hospitality.
Stayed 3 nights in Jul 2023

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Disliked: Amenities
Property was very clean but very outdated. Not for the modern traveler but for the traveler looking for a nostalgic “feel like home” experience. Love the location in the heart of town and the included breakfast.
Stayed 2 nights in Aug 2022

10/10 Excellent

Laverine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr &mrs Reynolds

The receptionist was so lovely and polite the canteen staff was lovely and the domestic staff is very lovely friendly and helpfull overall me and my husband had a lovely stay
Stayed 14 nights in Mar 2023

6/10 Okay

Tonya

Liked: Staff & service
Disliked: Property conditions & facilities
I like the convenience of the property, was very close to shopping areas. Was very disappointed with the condition of the property, need some upgrade. Breakfast was good and staff were very helpful. If you are looking for a prime location this Hotel is your choice
Stayed 8 nights in Aug 2022

6/10 Okay

kevin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, rooms are very clean, but hotel is in need of some serious upgrades,pool was closed, i would not recommend for a family.
Stayed 4 nights in Mar 2023

4/10 Poor

Patricia

Disliked: Property conditions & facilities
The hotel as run down, five years ago it was cosy and welcoming. The pool wasn't in use from 5 years ago and it still the same. Room service was good
Stayed 11 nights in May 2023

2/10 Terrible

Marlon

Disliked: Cleanliness, property conditions & facilities
Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay
Stayed 3 nights in Aug 2024

4/10 Poor

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
The place need to be refurbished.This place is so essential for services in the middle of the Town of Mandeville. The staff is excellent and they give you 110%. The chef is very very good the protion for breakfast is so good and filling. The dinner is a bit small the portion. I would love to see this place improved
Stayed 16 nights in Oct 2022

6/10 Okay

Carl Anthony

Disliked: Amenities, property conditions & facilities
The property is desperately in need of repairs
Stayed 3 nights in Jun 2022

2/10 Terrible

Paulette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Hotel

The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.
Stayed 1 night in Jun 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Property offers value for stay and is conveniently in the town of Mandeville. The breakfast was delicious. The hotel needs to have an elevator or ground rooms for individuals with disabilities. My sister had a broken leg and we were upstairs down the hallway. Also the Junior suites need to have a microwave/ pantry. Why is it a Junior suite if it only has one big room with one bed and a refrigerator? Overall the customer service was excellent and my siblings and me felt safe.
Stayed 1 night in Aug 2022