Located in Al Khansa, a neighborhood in Makkah, Retaj Alhayat is in a shopping district. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Majed Prince Road, Makkah, Makkah Province, 24238
What's nearby
Great Mosque of Makkah
2 min drive - 2.6 km
Safa and Marwah
4 min drive - 3.7 km
Kaaba
4 min drive - 4.7 km
Al Malaa Cemetery
20 min walk - 1.7 km
Masjid Al-Jinn
20 min walk - 1.7 km
Getting around
Makkah Station
19 min drive
King Abdulaziz Intl. Airport (JED)
72 min drive
Restaurants
موكاتشينو
17 min walk
كفتريا حماده
15 min walk
مطعم النور
14 min walk
مطعم الجزيرة للمشويات التركية
8 min walk
مطبق السندي
10 min walk
About this property
Retaj Alhayat
Hotel near Great Mosque of Makkah
Retaj Alhayat provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking and valet parking
A free area shuttle, an elevator, and luggage storage
A 24-hour front desk, a front-desk safe, and concierge services
Room features
All 370 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Wardrobes/closets, mini fridges, and electric kettles
24-hour airport drop-off shuttle on request for a surcharge
Free area shuttle up to 1,800 m
Free covered self parking on site
Free secured, covered valet parking on site
Wheelchair-accessible parking available
Food and drink
A coffee shop/cafe
A restaurant
Family friendly
Free area shuttle
Mini-fridge
Conveniences
24-hour front desk
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from February 14 2026 to March 14 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
Airport shuttle fee per child: AED 100 (from 1 to 10 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 10002213
We should mention
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Property is also known as
Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah
Frequently asked questions
Is Retaj Alhayat pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Retaj Alhayat?
As of 9 March 2026, prices found for a 1-night stay for 2 adults at Retaj Alhayat on 24 March 2026 start from AED 72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Retaj Alhayat?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.
What time is check-out at Retaj Alhayat?
Check-out is at 12:30 PM.
Does Retaj Alhayat provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of AED 198 per vehicle applies.
Where is Retaj Alhayat located?
Located in Al Khansa, this hotel is 1.1 mi (1.8 km) from Masjid Al-Jinn and within 3 mi (5 km) of Great Mosque of Makkah and Kaaba. Al Malaa Cemetery and Safa and Marwah are also within 2 mi (3 km).
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Reviews
Retaj Alhayat Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8
Cleanliness
7.4
Amenities
7.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 7 out of 16 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 16 reviews
8 - Good
1
Rating 6 - Okay. 4 out of 16 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 16 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 16 reviews
2 - Terrible
4
Reviews
6/10 Okay
ALI
16 November 2025
Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight!
The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc
The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager