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EMAAR GRAND

Travelers find themselves just steps from Abraj Al-Bait Towers and Kaaba, with thoughtful amenities like luggage storage that make exploring Makkah effortless.

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EMAAR GRAND places visitors in the heart of Makkah's vibrant culture. Guests stay connected with in-room WiFi while practical services like luggage storage and dry cleaning ensure a hassle-free experience throughout their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a lamp, and a large window with curtains.

Standard Triple Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room

  • City view
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Located in Makkah, EMAAR GRAND is in the historical district. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Ibrahim Al khalil Street, Makkah, 24231

What's nearby

  • evening in holly city of makkah
    Great Mosque of Makkah
    13 min walk - 1.1 km
  • Rich versus Poor. The World's 3rd tallest building, Makkah Clock Tower of the Abraj Al-Bait towers is seen through the street of an old abandoned neighborhood atop a mountain, in Makkah, Saudi Arabia.
    The Clock Towers
    13 min walk - 1.1 km
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    17 min walk - 1.4 km
  • King Fahad Gate
    13 min walk - 1.1 km
  • Well of Zamzam
    18 min walk - 1.6 km

Getting around

  • Makkah Station
    13 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • The Coffee Address
    9 min walk
  • Swiss Express
    10 min walk
  • Bateel Elan
    9 min walk
  • Almsharf Lounge
    10 min walk
  • Five Guys
    11 min walk

About this property

EMAAR GRAND

Hotel near Great Mosque of Makkah
Close to The Clock Towers and Kaaba, EMAAR GRAND provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Luggage storage and a 24-hour front desk
Room features
All 885 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with hair dryers
  • Satellite channels, daily housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 25 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
  • Self parking fee: SAR 100 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002106

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage

Frequently asked questions

Is EMAAR GRAND pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for SAR 100 per day.

What time is check-in at EMAAR GRAND?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at EMAAR GRAND?

Check-out is at noon. Late check-out is available for a fee.

Where is EMAAR GRAND located?

Located in Makkah City Center, this hotel is within a 15-minute walk of The Clock Towers and Great Mosque of Makkah. Kaaba is 0.9 mi (1.4 km) away.

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Reviews

EMAAR GRAND Reviews

7.0

Good

7.0

Cleanliness

6.6

Amenities

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 32 out of 79 reviews
Rating 8 - Good. 16 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 8 out of 79 reviews
Rating 2 - Terrible. 17 out of 79 reviews

Reviews

Verified

10/10 Excellent

Ndeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you need to stop you make people pay breakfast online and when we go to the hotel, the hotel say we did not pay when I was to the front desk. Three people have the same problem so that is not fair
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff clean place
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Habeeb

Disliked: Cleanliness, amenities, property conditions & facilities
While lobby of the hotel is really clean and smells good and having decent proximity to Haram for the price (~15 mins walk), the toilet is very dirty. You can tell no thorough cleaning is done in the toilet for the longest time. The rugs smell and you can visibly see sentiment of dirts in every corner of the toilet despite the black tiles!!!!!
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Siad Abdullahi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Melkein sama ruoka joka päivä. Huone oli likainen wc, kahvi kupit olivat likaiset, yksi sänkyn lakanat ei vaihdettu ollenkaan edelliset Asikas jäljet. Pyyhkeet ei ollut vessassa. Huone kunto kesti kauan. Suurin osa me siivottiin vaimo ja minä.
Stayed 10 nights in Oct 2025
Verified

8/10 Good

jamila

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
If you going for chilling very nice hotel but we going for umrah . When i go for umrah i don't like to missed 1 prayers in haram but this hotel not convinced for 5 times prayers in haram. Especially like me health conditions . It's quite far when you back from prayers, all gate get close. You need to walk 15 minutes. Then many millions people crossing the road , doing shopping. Beggars, footpath close by those silly womans for there cheap staff sailing . It's not easy for health problems people. In shaa Allah next years i will avoid long distance hotel.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Safra

Disliked: Cleanliness, property conditions & facilities
It was not the best experience. There were leaks in the bathroom. The csdpet was not clean. We were not placed in the same floor even though we were promised this would be done.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

glen

Good staff
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Gladys

Disliked: Cleanliness, staff & service, property conditions & facilities
It's a matter of mistake in location of hotel and a matter of few second when I realised that I made a mistake in location of the hotel then I lost the money which I know is still in the agency. So your agency is gluttonous and greedy.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Bhatti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were clean and comfortable and food was nice
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Samira

Liked: Cleanliness
first off the walking distance isn’t actually 17 minutes, i would say much less. you can see the clock tower from the hotel. the rooms were good, it took us a while to figure out the AC but that’s ok. breakfast was 3/5. they dont really change anything except like two dishes daily but other then that it’s fine. the staff were friendly but sometimes it was difficult to find the receptionist or talk to them because they would stop the conversation they are having with you to go and talk to someone else, very annoying but what can i do. overall you get what you paid for so in the end it wasn’t bad but i wouldn’t say it was good. will probably get the hotel in the future tho we will see inshAllah. first picture it what it looks like walking in and the second is the view from the window(it was the 5th floor)
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel, amazing stay, staff mamager very helpful
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort

Walking distance to haram.

Hotel is very busy due to location. Not recommended with young families due to on very busy commercial road.
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Mohammad Nabeel Asim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrible experience with Emaar Grand. Reception staff is outright rude and unhelpful. Was given a dirty and stuffy room at first. Got it changed to another one with only 2 towels (between 4 people), empty bottle of hand soap, no iron in the room (took us 4 hours just to get one), dirty fridge. The reception never answers when you call. Pathetic way to treat guests especially those who travel far distances and are there to perform religious duties.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulliah ir was great but need to have micro wave in the room
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Bilquees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious.

It was a good stay. Had issues with towels though. Only one bath towel for 3 adults. Had to phone, go down to reception and ask the cleaners before we were given 3 towels.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Amer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a 5 star by any means, it is barely a 4 star. Old amenities, very crowded area and quality of people at the area is not a 5 star level with all due respect. Also, it is definitely more than 740 meters away. Room was old, mattress was uncomfortable
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, amenities, property conditions & facilities
Tres mauvaise expériences
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

RACHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ما شاءالله كل شىء رايع و مريح كانت ايام كالحلم .اشكر كل الطاقم و شكرا خاص لياسين
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Nadege

Grand hôtel propre . Mais service d étage qui laisse à désirer. Il fait toujours demander pour le changement de serviette et autre besoin . O ménage sur 5 jours . Même pas il vide les poubelles . Et ils attendent un pourboir.
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Mirza

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service Not enough towels in bathroom. All room service numbers are busy. One of our room water leaking from roof. No toiletries in bathrooms.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Shabbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom very dirty Small room for 4 person
Stayed 3 nights in Feb 2025
Verified

8/10 Good

y

Room service is not good Most of the time there is no one at the front desk
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Mohammed S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very tight no lunch space to move about, the insects was coming out from the bathroom drain. Reception staff was not kind or friendly at all,
Stayed 4 nights in Feb 2025
Verified

2/10 Terrible

mohammed Shahin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel
Stayed 15 nights in Jan 2025