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Susanna Inn Machu Picchu Hotel

Property class: 3

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Aguas Calientes Hot Springs is located near Susanna Inn Machu Picchu Hotel, which provides a free breakfast buffet, a library, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding available, WiFi (free), bed sheets

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Mountain View

Hypo-allergenic bedding available, WiFi (free), bed sheets

Superior Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View | Hypo-allergenic bedding available, WiFi (free), bed sheets

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding available, WiFi (free), bed sheets

Classic Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding available, WiFi (free), bed sheets

Classic Twin Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Room, Mountain View

Family Triple Room, Mountain View | Hypo-allergenic bedding available, WiFi (free), bed sheets

Family Triple Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Hypo-allergenic bedding available, WiFi (free), bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Hypo-allergenic bedding available, WiFi (free), bed sheets

Basic Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Machu Picchu, Susanna Inn Machu Picchu Hotel is in the mountains and on a river. Aguas Calientes Hot Springs and Cocal Mayo Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Historic Sanctuary of Machu Picchu and Huayna Picchu. Visit our Machu Picchu travel guide
Map
Av Imperio de los Incas 642, Machu Picchu, 08681

What's nearby

  • Machu Picchu with surrounding mountains and mist.
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 km
  • A sleeping dog on a paved street with people walking in the background.
    Manco Capac Square
    5 min walk - 0.5 km
  • A river flowing through a mountainous area with a bridge, buildings, and a paved walkway.
    Aguas Calientes Hot Springs
    12 min walk - 1.0 km
  • Butterfly Farm of Machu Picchu
    12 min drive - 1.9 km
  • Manuel Chavez Ballon Site Museum
    13 min drive - 2.6 km

Getting around

  • Machu Picchu Station
    5 min walk

Restaurants

  • La Boulangerie de Paris
    4 min walk
  • Toto's House Restaurante
    5 min walk
  • TAO - Dulce Salado
    6 min walk
  • Hot Springs 2 Restaurant
    5 min walk
  • Pueblo Viejo
    5 min walk

About this property

Susanna Inn Machu Picchu Hotel

  • Hotel near Historic Sanctuary of Machu Picchu
  • Located close to Aguas Calientes Hot Springs, Susanna Inn Machu Picchu Hotel provides a free breakfast buffet, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Smoke-free premises, luggage storage, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Susanna Inn Machu Picchu Hotel include comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
  • Other amenities include:
  • Showers, free toiletries, and hair dryers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20607138169

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Susanna Inn Machu Picchu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Susanna Inn Machu Picchu Hotel doesn't offer parking.

What time is check-in at Susanna Inn Machu Picchu Hotel?

Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Susanna Inn Machu Picchu Hotel?

Check-out is at 9:00 AM.

Where is Susanna Inn Machu Picchu Hotel located?

Situated on a river, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Urubamba River and Manco Capac Square are also within 10 minutes. Machu Picchu Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Susanna Inn Machu Picchu Hotel Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 244 out of 393 reviews
Rating 8 - Good. 85 out of 393 reviews
Rating 6 - Okay. 36 out of 393 reviews
Rating 4 - Poor. 18 out of 393 reviews
Rating 2 - Terrible. 10 out of 393 reviews

Reviews

Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were simple but clean and the hotel is very close to the good dining options and the bus and train stations.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.Beatiful view and friendly staff. I loved this place.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and convenient location. Staff was very friendly and acommodating.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Christopher

Lovely hotel for a night

This was a great location and easy to stay at to visit machu picchu, the walls are thin and its a bit loud but didn't bother us too bad for the one night
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. It has a nice view of the river.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and that's all one needs there
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was great. Very attentive and friendly.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Paola

Liked: Staff & service, amenities
Customer services was great! And their breakfast delicious
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, friendly staff, clean rooms. Complimentary breakfast was great with amazing views of the rapids and mountains. Highly recommend.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Ruisheng

Liked: Cleanliness, staff & service
Close to good restaurants along the rail way, tiny room, only stayed one night from 8 pm to 6 am ok.
Stayed 1 night in May 2024
Verified review

8/10 Good

paolo

Liked: Cleanliness, staff & service
Good quite position facing the river
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Kaarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with excellent breakfast

Excellent location next to train station, nice and quiet environment during night. Very clean rooms, most cleanest hotel in our trip. Breakfast was amazing, served to the tables and view is unforgettable. Regretting that we didn't stay another night at this amazing hotel and wonderful town.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Gerd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly located at the railway Tracks, near the station. We had a nice room to the River, friendly staff and good breakfast from 5am
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the 1 night! Room and bathroom clean and spacious. Breakfast was tasty, great variety and service.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The view from our room and the dining room of the river was really pretty! We especially loved how helpful and kind the manager was and all the other staff. The breakfast included was really good too. Would highly recommend!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Close to station.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Sahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a one night stay

Clean. Great breakfast. Inexpensive.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the river
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at th s place if/when I come back. The owner was a completely sweetheart, the whole staff was very friendly and accommodating. The views and sound of the river are just to die for.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

sanela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Clean place with everything one needs. Also very nice breakfast. The guy working in breakfast area was an angel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great! Awesome river view
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Owners very kind. Rooms clean and neat. Beautiful nature surroundings. The village is small so restaurants and shops nearby.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right next to the river is unreal…very nice!! Breakfast was excellent. Very friendly staff. Close to train station. No complaints.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and relaxing

Facility is nice, new and clean. Lobby staff was helpful and courteous and the location is close enough to everything but quiet and private enough. Will definitely recommend!!!
Stayed 1 night in Apr 2024