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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
Travelers find peaceful mountain sanctuary with gourmet dining options, where majestic peaks and garden landscapes create a perfect retreat from everyday life

Choose dates to view prices

Sanctuary Lodge, A Belmond Hotel at Machu Picchu, offers mountain tranquility with two international cuisine restaurants and a daily manager's reception. Guests can relax in the garden, enjoy spa treatments, and get help from concierge staff, including local meal delivery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
The current price is AED 7,162
AED 7,879 total
15 Feb - 16 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room (Deluxe Room)

Standard Room (Deluxe Room) | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Standard Room (Deluxe Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King Patio)

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Deluxe Room (King Patio)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (King)

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Standard Room (King)

8.4 out of 10
Very good
(5 reviews)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite, 1 Bedroom

Highlights

Yard
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Deluxe Room, Patio

Highlights

Balcony or patio
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Machu Picchu, Sanctuary Lodge, A Belmond Hotel, Machu Picchu is in the mountains and in a national park. Historic Sanctuary of Machu Picchu and Machu Picchu Mountain reflect the area's natural beauty and area attractions include Butterfly House and Butterfly Farm of Machu Picchu. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours nearby. Visit our Machu Picchu travel guide
Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

What's nearby

  • Historic Sanctuary of Machu Picchu
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 km
  • Stone built terracing and buildings at Machu Picchu, an ancient Inca archaeological site near Cusco, Peru
    Temple of the Condor
    3 min walk - 0.3 km
  • Temple of the Sun
    3 min walk - 0.3 km
  • Manuel Chavez Ballon Site Museum
    14 min walk - 1.0 km
  • Butterfly House
    17 min walk - 1.3 km

Restaurants

  • Toto's House Restaurante
  • La Boulangerie de Paris
  • Mesa 7 Restaurant Mapi
  • Full House Peruvian Cousine
  • Mistura

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Luxury boutique hotel near Aguas Calientes Hot Springs
At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, you can look forward to a free breakfast buffet, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Express check-out, luggage storage, and tour/ticket assistance
  • Concierge services, smoke-free premises, and local meal delivery service
  • A vegetable garden, a porter/bellhop, and wedding services
Room features
All guestrooms at Sanctuary Lodge, A Belmond Hotel, Machu Picchu have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with satellite channels and DVD players
  • Private yards, wardrobes/closets, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tampu
  • Tampu Bar
  • Tinkuy

Things to do

  • Hiking/biking trails

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No elevator
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 395.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 395.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20424044203

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

Is Sanctuary Lodge, A Belmond Hotel, Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Sanctuary Lodge, A Belmond Hotel, Machu Picchu doesn't offer parking.

What time is check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sanctuary Lodge, A Belmond Hotel, Machu Picchu located?

Situated in a national park, this luxury hotel is steps from Historic Sanctuary of Machu Picchu and 2.5 mi (4 km) from Aguas Calientes Hot Springs. Temple of the Sun and Temple of the Condor are also within 5 minutes.

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Reviews

Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 270 out of 367 reviews
Rating 8 - Good. 61 out of 367 reviews
Rating 6 - Okay. 16 out of 367 reviews
Rating 4 - Poor. 14 out of 367 reviews
Rating 2 - Terrible. 6 out of 367 reviews

Reviews

10/10 Excellent

Nanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Belmond is ideally located at the entrance which was great for our stay. The staff are friendly, professional and very helpful. The property is excellent and the dining choices are very very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent option for travelers want to experience Machu Picchu multiple times. The dining options are just perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and provided an amazing level of service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Simply fabulous! The food, staff, facility and rooms were all top rate. Though expensive, your meals are included in the cost. We loved it!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property, with views of huayna picchu, right on the door step of machu picchu. Amazing food and 5* facilities. A must stay place when visting machu picchu.
Stayed 1 night in Sep 2023

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Magic place. Wonderful staff. Excellent service. Amazing food. Thank you Sanctuary Lodge!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally across the street from the entrance to Manchu Pinchu- couldn’t be closer. Allowed us to see MP late afternoon on the day we arrived and early morning on the day we departed - two totally different experiences. Staff was lovely. Standouts were Chef Daniel, Alex, and Edy in the restaurant. Expensive, but if you are only visiting MP once in your lifetime, this hotel offers convenience that you can’t find elsewhere. Thank you for a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Hualong

Liked: Cleanliness, amenities, property conditions & facilities
The courtesy of the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a marvelous place to be pampered while visiting Machu Picchu. They offer a dawn tour which allows you to visit the site with very few other tourists.
Stayed 1 night in Dec 2023

10/10 Excellent

Emerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Sanctuary by Belmond were extraordinary in their efforts to make us feel at home and cared for. One of our party lost a wallet on the grounds and they made every effort to help us find it. The front desk were especially accommodating in assisting us book bus tickets and entry tickets to Machu Picchu. Thumbs up!
Stayed 1 night in May 2025

10/10 Excellent

Yuray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the splurge!

Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
Stayed 1 night in Jun 2024

10/10 Excellent

Nelson

Liked: Staff & service, amenities, property conditions & facilities
An amazing place with amazing people. If you are going to Machu Picchu you must stay here. Location. Location. Location.
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely wonderful stay

The Belmond Sanctuary Lodge at Machu Picchu was a superb and extraordinary hotel. The location near the entrance to the citadel makes this hotel so unique. The staff were extremely attentive and accommodating. They addressed us by our names and their kind and sincere interaction s with us made us feel like a part of the family.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing service Amazing place People are very nice The room is very clean the checkin check out fast efficient Food very good, service perfect Mr Russel at the restaurant doing amazing job personalized service !! Cocktail at the bar very good Nothing bad to say
Stayed 1 night in Nov 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here after the 4 Day Inka trail to give ourselves the opportunity to return to MP in the afternoon for sunset and again early next morning for sunrise. The room was excellent but the food and service were impeccable. Worth every penny especially with full boarding included. We enjoyed being pampered for a day at the end of the long hike.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely a splurge made doable by sharing with a friend. The amenities, comfort and service were top notch. We stayed here after coming off the Inca Trail, making the luxury that more amazing. The dining was unforgettable. They kept bringing us more wonderful things to try and enjoy. I've never felt so spoiled.
Stayed 1 night in Sep 2024

10/10 Excellent

Anka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! This property is right next to the entrance to Machu Picchu which was wonderful for a 6am entrance time and we were the first ones climbing Huayna Picchu Mountain which was magnificent! But it's not just the location. This luxury hotel has a wonderful staff and in particular, the bar staff were so much fun showing us how to make local drinks and doing some taste testing. Loved it all!
Stayed 1 night in Jul 2024

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect way to see Machu Picchu

A very beautiful hotel with excellent location. The location and ease alone access made it worth it. The hotel staff greeted us at the train station and helped us with our bus tickets and luggage. We received a room upgrade when we arrived, the room was well decorated and clean. The restaurant was good and our lunch, dinner and breakfast were included. However the service in the restaurant was a bit slow. When you check out and leave Machu Picchu the hotel gives you access to showers even if you have checked out. Very nice detail we greatly appreciated
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing hotel with an unbeatable location. The service was brilliant with Sebastian and John being so welcoming on arrival at the train station and helpful on departure including assisting me with gifts from the market. I was unexpectedly provided with free champagne and chocolates as a welcome gift. The room was fantastic with a very comfortable bed. The breakfast experience on the terrace with the sound of the waterfalls and a clear view of Machu Picchu was a once in a lifetime experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once in a lifetime experience!

Hands down the best way to do Machu Picchu. From John and Alex helping coordinate pickup and transportation to the lodge, to Orlando’s warm welcome at check-in, to Victor’s excellent service at the bar and restaurant, everyone at Sanctuary Lodge went above and beyond to provide unparalleled service. The views, property grounds, food and drinks, service and accommodations are all 5 stars. Access to the Bellond lounge at Aguas Caliente train station was also very useful after Machu Picchu trek and checking out. Overall it was worth every penny and a memorable experience to stay at Sanctuary Lodge!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and convenient.

Great place to splurge for a night. We ended up having an "all inclusive" experience. (Food and drink.) Which helped make it feel more "worth it". At the end of the day it is a lot of money for one night, and I bet you could do pretty well in Aguas Calientes for a fraction of the cost and the only real difference is you've gotta take a 20 min bus ride up to Machu Picchu. All that said, the hotel is nice, the staff were wonderful and it was comfortable and clean. It's really up to the individual as to whether or not it's "worth it."
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time in Machu Picchu and this time I decided to stay at the Sanctuary Lodge Belmond Hotel with my daughter. It was one of the most beautiful experience we have ever had. The staff’s service, kindness, and anticipation of all our needs -from our arrival at the train station at Machu Picchu Pueblo to our departure with the bus- showed the high level of training of everyone involved. John picked us up at the train station and counseled us about the best way to visit the Sacred City. We loved the check-in at the scenic terrace with Manuel, our meals at their amazing restaurant and the service and conversation with Issai. He gave us "Chapo”, a delicious traditional beverage made of banana and cinnamon. After visiting the archeological site and climbing Waynapicchu, we were welcomed by superb relaxing massage. The gorgeous property has tiered terraces to watch the sunrise from and a magical orchid garden with a waterfall that were so inspiring. The whole team made our stay one of the most beautiful experiences in our lives and we truly enjoyed Machu Picchu in a totally different way. I highly, highly, highly recommend the Sanctuary Lodge. Congratulations to its team.
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff + spot made for an amazing time!

Our stay at Sanctuary was perfect. I planned our Peru trip as a DIYer. I like choosing where I am and for what length of time, and where I splurge and where I save. To say that our stay at Sanctuary was excellent value sounds hard to believe, but it's the thought that keeps coming to mind. The property itself is beautiful, well-appointed, suited gorgeously to its site... the common spaces, the restaurant, the grounds are all excellent and very welcoming. The access to Machu Picchu is unparalleled. Staying at Sanctuary made our 6:00am circuit easy and gave us a base after a full morning before we re-entered the site for the afternoon. What really stands out though is the people. Alex, a member of the concierge team, was the first person that I spoke to on property. For a month he would check in as we discussed the various Machu Picchu circuits, whether and when a guide would be helpful, the timing of our Vistadome trains, bus tickets from Aguas Calientes, etc. Seeing Machu Picchu was the dream and having Alex as our wing-man gave us complete peace of mind that it would come together perfectly. The fact that he was waiting to greet us when our bus pulled in, and was the last person to see us off when we departed meant so much. He oversaw every detail of our stay and went way above and beyond to make it a lifetime memory. We are so grateful for his attention, skill and heart. Also of special note are Karen (concierge), Freddy (bartender extraordinaire), John + Diego (transfers).
Stayed 1 night in Jul 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel at a different location would be at 1/4th the price Staff is amazing but too much, overwhelming most of the time. Entrance to the Machu Picchu park is limited to the same times as the masses of tourists which diminishes the value of staying up at this lodge significantly. Food was very good
Stayed 1 night in Oct 2025