"Excellent Location"

"Lovely hotel, close to the centre - staff were very nice"

"The staff are friendly and very accommodating "

"Beautiful views, friendly staff, clean room and great amenities "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "

"Quiet area but not far away from town. Not a whole lots of food options nearby so you will need to go into town for food. Staff are extremely helpful and friendly. We arrived super early on train and room wasn’t ready but they let us use the lounge area to rest up before we head to town. Booked the valley view room and the view was spectacular. Room is spacious and clean. The indoor heated was a plus since it’s cold in December. Thank you to front desk staff Linh for arranging the lovely...

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"Great decor and vibe"