Mercure Lyon Charbonnieres offers a peaceful escape in central Lyon with a garden and sauna. Enjoy in-room WiFi, French dishes at Cap Ouest restaurant, or a drink at the bar. The helpful multilingual staff receives positive reviews from past visitors.
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 3 to August 23:
One of the dining venues
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 20 per person
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Mercure Lyon Charbonnieres pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Mercure Lyon Charbonnieres?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Lyon Charbonnieres on 13 June 2026 start from AED 367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Lyon Charbonnieres?
Check-in begins at 3:00 PM.
What time is check-out at Mercure Lyon Charbonnieres?
Check-out is at noon.
Where is Mercure Lyon Charbonnieres located?
Situated in Charbonnieres-les-Bains, this hotel is within 3 mi (5 km) of Casino Le Lyon Vert, EM Lyon Business School, and Atelier de Cuisine Gastronomique Jean Marc Villard. Chamber of Commerce and Lyon Salvagny Golf Club are also within 6 mi (10 km). Charbonnieres-les-Bains Les Flacheres Station is 8 minutes by foot and Charbonnières-les-Bains Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Stayed in this hotel on way to italy and on the way back to the UK. Found the staff to be helpful & friendly. Also recommend eating at the hotel restaurant... lovely food & great service. Will happily stay here again.
Staff semblait en formation: on n'a pas été en mesure de traiter la carte bancaire convenablement. Aussi, la cuisine était fermée pour le dîner.
À l'exception du personnel, nous avons bien apprécié.
Hôtel très bien, par contre nous demander de payer une de nos 2 chambres alors qu'elles étaient payées en ligne, il a fallu presque 30mn pour monter en chambres passé minuit...
Le cadre est agréablement calme, mais la climatisation ne fonctionne pas et ils n’ont pas de ventilateur à disposition. Je sais que nous sommes au mois de mai. Mais à Lyon au mois de mai, certaines journées sont lourdes et chaudes. Il me semble que pour un hôtel de ce standing, la climatisation est un élément DE BASE. En Asie, aux USA, au Moyen orient, et plus près de nous, en Espagne, ils ne sont pas si pingres avec le confort de leurs hôtes
Bref, en hiver je conseille cet hôtel
Au printemps je le déconseille fortement
En été je ne sais pas, même si leur clim est supposée fonctionner, je ne l’ai pas testée
Séjour plutôt agréable. Le personnel est accueillant. La chambre plutôt propre et étant à 4 nous avons pu bénéficier de chambres communicantes. Le seul petit bémol c’est qu’on a trouvés que le buffet du petit déj était chère pour pas énormément de choix.