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Hotel Sorriso

4.0 star property
Guests enjoy panoramic city views from this upscale hotel's rooftop garden, where multilingual staff members help create memorable experiences

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Hotel Sorriso stands in the city center, offering a peaceful escape with its signature rooftop garden. Travelers start their day with a buffet breakfast, then relax on the rooftop terrace or consult with concierge staff who can arrange local activities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Double Room, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Business Double Room, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Frette Italian linens
Select Comfort bed
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, 1 Bedroom, Accessible, Non Smoking

Triple Room, 1 Bedroom, Accessible, Non Smoking | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Triple Room, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Frette Italian linens
Select Comfort bed
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Quadruple Room, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Superior Quadruple Room, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Frette Italian linens
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Accessible, Non Smoking

Superior Suite, 1 Bedroom, Accessible, Non Smoking | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Comfort Double Room Single Use, 1 Bedroom, Accessible, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Frette Italian linens
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Lucera, Hotel Sorriso is in the city center and near a train station. Museo Civico di Lucera and Umberto Giordano Theater are cultural highlights, and some of the area's attractions include Edicola Piazza Carmine and Centro Attivita Culturali Don Tommaso Leccisotti. Visit our Lucera travel guide
Map
Viale Raffaello Sanzio, Lucera, FG, 71036

What's nearby

  • Duomo Lucera
    7 min walk - 0.6 km
  • Museo Civico di Lucera
    7 min walk - 0.6 km
  • Roman Amphitheater of Lucera
    12 min walk - 1.0 km
  • Villa Comunale
    13 min walk - 1.1 km
  • Castello Lucera
    20 min walk - 1.7 km

Getting around

  • Lucera Station
    9 min walk
  • Naples Intl. Airport (NAP)
    157 min drive

Restaurants

  • Lord Byron
    11 min walk
  • Pizzeria da Enzo
    11 min walk
  • Dentro al Vicolo - Il Ristorante
    13 min walk
  • Doppio Zero
    14 min walk
  • D'Aloia Leonardo
    10 min walk

About this property

Hotel Sorriso

Upscale hotel in the city center
At Hotel Sorriso, you can look forward to a free breakfast buffet, a rooftop terrace, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), laundry services, and free newspapers
  • Tour/ticket assistance, luggage storage, and a front-desk safe
Room features
All guestrooms at Hotel Sorriso have comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Frette Italian sheets, Select Comfort beds, and free cribs/infant beds
  • Bathrooms with showers and bidets
  • Premium channels, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Digital channels
  • Premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 180 per vehicle (roundtrip)
  • Late check-in fee: EUR 20 for check-in between noon and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sorriso Lucera
Sorriso Lucera
Hotel Sorriso Hotel
Hotel Sorriso Lucera
Hotel Sorriso Hotel Lucera

Frequently asked questions

Is Hotel Sorriso pet-friendly?

Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sorriso?

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. Late check-in is available from noon– 6:00 PM for a fee of EUR 20.

What time is check-out at Hotel Sorriso?

Check-out is at 10:30 AM.

Does Hotel Sorriso provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per vehicle applies.

Where is Hotel Sorriso located?

Located in the heart of Lucera, this hotel is within a 15-minute walk of Museo Civico di Lucera, Duomo Lucera, and Roman Amphitheater of Lucera. Villa Comunale and Castello Lucera are also within 2 mi (3 km). Lucera Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sorriso Reviews

8.2

Very Good

8.2

Cleanliness

7.0

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 16 out of 44 reviews
Rating 8 - Good. 18 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

2 stars at the most. Dirty and uncomfortable.

While the evening staff was very welcoming and the room large, everything else in this hotel was extremely disappointing. The shower was tiny and the water flow was hardly a drizzle. The room was basic and the furniture - old. Breakfast was basic compared to standard Italian hotels, and most tables in the restaurant were filthy with leftovers and crumbs from previous guests. I definitely do not recommend this place.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 1 night in Oct 2022

8/10 Good

Mona Lund

Liked: Staff & service
Disliked: Cleanliness
Old hotel, and some of the old charm is still there. Not sure of the cleanliness, first room we got had a filty bedcover, so the clean sheets underneath had a lot of other peoples hair and other particles on it. We got a new room imideatly though, this one was ok and with less «old hotell» smell. Breakfast was good enough, but just canned fruit. Buffet, good cleanliness here. 5 minutes from the old town. The solarium is without chairs/tables, and is in a really bad shape, but you could obviously have a sigarette there.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera grande e accogliente. Personale gentile e disponibile. Molta cura nelle norme anti Covid.
Stayed 1 night in Jun 2021

10/10 Excellent

VolkerS., Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities
Flexibles Hotel. Ich hatte spezielle Ansprüche/Anfragen bzgl. temporären Parkens (acht Tage) meines Autos, ohne meine Anwesenheit, sowie zwecks Unterbringung eines Fahrrads. Wurde vom Hotel perfekt gelöst.
Stayed 1 night in Oct 2020

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in velocissimo, personale molto gentile e disponibile, colazione ottima
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Htel tranquillo in zona centrale-Camere ben igienizzate, Personale cortese
Stayed 7 nights in Dec 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Il personale è molto gentile e l'hotel è a pochi passi dal centro
Stayed 1 night in Dec 2018

10/10 Excellent

Gino, Vico Equense

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquillo, provvisto di ampi corridoi e camere ben insonorizzate. Grande pulizia ovunque. Il personale è gentile e professionale. Ottimo il ristorante con cucina gourmet.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service

Sorriso means smile - but here not so much!

Sorriso means smile, but our stay didn't really leave us smiling. We were disappointed in the dated condition of the room furnishings, the location and surrounding area, the lack of hospitality of the staff, and the overall depressing experience. We wish we could have found a place in Foggia, but it was all booked up.
Stayed 1 night in Oct 2018

10/10 Excellent

daniela, forli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

grazioso hotel vicino al centro, totale relax

posto molto tranquillo e relax assoluto con personale molto competente
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Non piace

Come si entra in camera si sente un odore strano
Stayed 1 night in Aug 2017

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona struttura con buon rapporto qualita-prezzo

Viaggiando spesso per lavoro, sono sempre alla ricerca dell'hotel come fosse casa mia e quest'hotel lo è: personale gentile, ottima pulizia in camera e in bagno. Mentre per quanto riguarda la colazione è di tutto merito giusta in qualità ed assortimento.

8/10 Good

Michele, Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel a buon prezzo

E' un hotel con il giusto binomio di qualità e prezzo, le camere spaziose e piene di luce, oltre ad un letto matrimoniale abbastanza comodo e con buona biancheria. Il bagno molto pulito ed ottimi asciugamani di spugna inoltre, la colazione e nella media senza dover trascurare la gentilezza e cortesia del personale e della proprietà.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the walk near town center but we were disappointed that no restaurants were open for dinner.

10/10 Excellent

Jan, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell med nära till mat, vin och kultur

Genomresa med en grupp som provade vin. Bra läge på hotellet, nära till restauranger och vingårdar. Samtidigt lugnt läge, trevlig personal och bra rum.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

non consiglio assolutamente

Non sanno cosa sia la cortesia.

6/10 Okay

Cristian, Ferrara

Liked: Staff & service
Disliked: Cleanliness, room comfort

Pernottamento a Lucera

Una notte di passaggio a Lucera. Prima i difetti: l'Hotel è classificato 4 stelle ma è paragonabile a un 2 stelle. La camera non è insonorizzata, non era pulita e parti del bagno rotte. Tra i pregi c'è sicuramente la grande cordialità e disponibilità del personale e la posizione a 2 minuti a piedi dal centro.

8/10 Good

Valentina, ferrara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grazioso hotel

Ho soggiornato con la mia famiglia durante la festa del paese. Camera spaziosissima, ottima pulizia e personale veramente cordiale e gentile.

8/10 Good

Peter, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with some history

We booked this on the day thru Expedia, from the car as we were travelling. Reviews looked ok and we were happy with it on arrival. Appears to be in a rundown area but can't complain about the rooms. Breakfast was great. Wifi constantly dropped in and out & our friends couldn't connect at all until they went to ground floor. Lucera itself was a surprise package - we walked into town and were delighted with what we found. The central piazza was alive and although we missed the main Aug 15th celebrations, there was still lots happening. We all loved it!

10/10 Excellent

luciano, Cerveteri (RM)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima esperienza

Siamo stati solamente una notte ma è stata più che sufficiente per poter giudicare l'hotel, ottimo in tutto dal personale, alle stanze enormi, bagno e camera pulitissimi, personale gentile e cortese, colazione sia dolce che salata.....

10/10 Excellent

SANDRO SGORBATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OTTIMA SOSTA !!!!!!!!!!!!!

ALBERGO OTTIMO SOTTO OGNI PUNTO DI VISTA. PERSONALE CORTESISSIMO,PULIZIA ESTREMA E PREZZO MOLTO INTERESSANTE RISPETTO ALL'OSPITALITA' AVUTA. CONSIGLIO CERTAMENTE A TUTTI

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Buono ma non 4 stelle

Giufdizio nel complesso sufficiente salvo l'inconveniente di aver richiesto il cambio della camera perché quella cui ero stato destinato aveva un fastidioso odore di fumo.

6/10 Okay

Marta

Liked: Cleanliness, staff & service

discreto hotel non lontano dal centro

siamo arrivati in tarda serata ed abbiamo trascorso una sola notte presso questo hotel, perchè il giorno successivo dovevamo proseguire per un'altra meta. E' molto comodo da raggiungere ed altrettanto quando si va via, perchè vicino agli ingressi/ uscite dalla città. Molto silenzioso, personale cortese, dopo una una breve colazione siamo ripartiti. Lo consiglierei per brevi soggiorni. Il prezzo corrisposto è contenuto e proporzionato ai servizi.

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel...lovely food

Rooms a bit tired but thats the only negative i have! Staff friendly...food was excellent...very surprised! Lovely lounge area on my floor outside room. very happy for price. highly recommend