Search Ryokans in Lubbock

"The rooms are wonderful. They’re very clean and tastefully decorated. The halls elevator and lobby are also very clean very beautiful interior. The breakfast area is even very clean and organized set up for guests to serve themselves. We had an issue with the kitchen staff when we brought an issue with the food to her attention. The manager immediately resolved the issues and was very kind and understanding. The check in manager is amazing at her job. The cook in the kitchen definitely needs to be replaced with someone more concerned with guest services and cleanliness in the kitchen. "

"Clean room Breakfast was cold"

"Horrible hotel! Do Not stay at this hotel! Dirty rooms, bugs, ants in the pool. Terrible Management. They lied about changing the bed sheets. "

"Rooms was OK but had exposed wires. Staff was friendly but not very helpful. Breakfast was poor selection. "

"Clean cool rooms. Elevators were not working properly. "

"I didn’t use any of the amenities. Me and my husband got weird looks the moment we walked in the door. We felt really out of place. I think it was a race issue. We stayed in our room the whole time we were there unless we left the property. "

"Was the dirtiest place in Amarillo my bed sheets had blood on them the window had no curtains it was so bright in the room the pool was green!! "

"Clean room, pet friendly "

"We had a pretty terrible experience here and I want to warn you that you might be in for a tough go if you choose this motel. I checked in with my 7 year old and our dog. The building itself is a bit run down and the walls in the corridors are in bad repair. The room had dried dog feces in the corner. The lamp flickered constantly. The TV remote was missing. I requested a new room. In the new room, the shower was broken. The 3rd room had an unexplainable wetness on the carpet. We couldn't take our shoes off while walking around. At this point, after schlepping our bags around 3 rooms, it was already late and after having driven 6 hours already, after notifying the staff, I decided to just get some sleep. I asked the staff to refund the pet fee and discount me 50% of the fee. They agreed to this but only gave a 25% discount (and refunded the $25 pet fee). I would not stay here in the future under any circumstances."